BOJJA UMAMAHESWARI
Email id: umamaheswari5971@gmail.com
Ph no : 91-901442543
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Objective:

I am seeking opportunities in serving my potential clients in Virtual Style. I want to utilize my expertise in the Computer applications to assist with the customers/clients through on-line support to make sure that they are 100% satisfied with the services, which I offered to them.

I believe that customer satisfaction is the Primary investment of any successful organization/firm/individual service.

I would like to take this opportunity to creating happiness and satisfaction by assisting them.

 Work experience:
 Worked at IQCHANNELS a digital marketing solutions providing UK based firm as a Public Relations Executive for the period of 6 months from June 2014 to November 2014.

Working at an IT Services firm as a Data Analyst from December 2014 to till date.

 Virtual Assistant for an US Firm as a Client Relationship Manager from March 2014 to till date.

 Key Skills:

 –>Outstanding analytical, problem-solving, and troubleshooting ability.

–>Efficient customer support through email and ticketing systems.

–>Superior communication (oral and written), customer service and interpersonal skills.

–>Well versed with applications like MS- office suit, OpenOffice and WPS.

–>Fast and Accurate documentation.

–>Proffessional expertise in email drafting techniques.

–>Familiar with applications required for virtual assistance.

 Academic Qualification:

 * Master Of Computer Applications from ANIL NEERUKONDA INSTITUTE OF SCIENCE AND TECHNOLOGY Affiliated to Andhra University, Visakhapatnam with CGPA 7.60 in 2014.

 * Bachelors of Science in Mathematics, Physics and Computers from Andhra University, Visakhapatnam with an Aggregate of 57% in 2010.

 * High School From St. Josephs College, Visakhapatnam with an Aggregate of 65% in 2006.

Soft skills:

* Quick Learner with the ability to rapidly achieve organizational integration, assimilate job   requirements and employ new methodologies. 

* Energetic and Self-motivated team player. Capability to be at ease in high stress environments, having required superior ability to effectively handle multi-task levels of responsibility.

* Trust Building

* Empathy

* Selfless Independence

* Building Executive Relationships

 Personal Profile:

 Name                                      :   B.Umamaheswari

Father’s name                         :   B.Apparao

Date of birth                            :   17-10-1988

Marital status                           :   Unmarried        

Address for communication      :   Druthi Womens Hostel

                                                     Madhapur, Hyderabad

Nationality                               :   Indian

Languages known                    :   English, Hindi and Telugu

 Declaration:

 I hereby declare that the above details furnished are true to the best of my knowledge.

 Date: 20-02-2016                                                                       Confidentially,

Place:HYDERABAD.                                                                (B.Umamaheswari)