Owner/Entrepreneur
TMHicks Consulting, LLC. | Remote, FL | 2015 – Present
Manage a broad variety of secretarial tasks for numerous clients and their different companies. 
– Maintain records/bills/excels for numerous companies per client.
– Responsible for weekly deposits, balancing of accounts for numerous different companies with different clients.
– Off-site daily tasks within HCA virtual desktop for two separate hospitals.
– Liaison between hospital and the patients General Practitioner.
– Trusted remotely with patient information for HIPAA.
 
Care Coordinator
Comfort Keepers | Sebring, FL  | 2014 – 2015
 Managed a team of in-home senior caregivers, along with maintaining a professional and loving relationship with ongoing clients.
– Maintained contracts and was responsible for resolving any client or care-giver concerns along with the right documentation.
 
Team Lead
Universal Studios Resort Orlando | Orlando, FL | 2012 – 2014
Oversaw the daily operation and was the first point of contact for Team Members, guests and interdepartmental partners. 
– Responsible for consistent execution of guest service, operational standards and motivating Team Members.
– Managed the operation to ensure guest and Team Member safety, maintain daily labor budget, and capacity goals.
– Oversaw new hire training. Scheduled on the job training and managed all follow ups to ensure successful     completion of training