
Tamya Wilson
Customer Service
- Profile Created:
- 5 years ago
Candidate Description
Tamya Wilson
2407 Kimberly Drive
Lynn Haven, FL 32444
850-319- 1288
Email: Tamya33@gmail.com
I am actively seeking a managerial position commensurate with my experience, which is at once, both challenging and
rewarding. I am open to industries I have been exposed to as well as new experiences in which I can use and expand my
CJ’s at the beach- Panama City Beach, FL March 2015 to May 2016
Inspected units, organized cleaning list for housekeeping, helped guest with any issues formed, assisted with bookings
for guest, inventory of cleaning supplies for units and supply closets.
Academy of Hospitality- Panama City Beach, FL October 2014 to March 2015
Over saw 100 plus employees for numerous locations for Academy. Weekly payroll and timecards, control
of accounting books. Filing, bookkeeping, organization of office for company. Daily use of excel, word,
power point programs, and Quickbooks.
Front Desk Receptionist/Bookkeeper
Emerald View Resorts – Panama City Beach, FL – November 2013 to November 2014
Customer service. Assisting guests with room reservations, event plans and execution. Worked with guests to resolve
any issues, upgrades and or facility issues in coordination with maintenance and other staff. Cash handling, and
reconciliation. Computer fluent in Microsoft Office programs including Word, and Excel.
Bookit.com – Panama City Beach, FL – April 2013 to September 2013
Worked with travelers and coordinated their booking of flights, hotels, rental cars and travel packages such as all-
inclusive trips. Booked itineraries based on guest needs and executed all required documentation and financial
information for the Company as well as assuring each traveler had all needed questions answered and was satisfied with
Sharky's Restaurant and Beach Club – Panama City Beach, FL – April 2010 to November 2012
Scheduled and managed over 50 employees including servers, kitchen staff, bus staff and bartenders. Involved with all
aspects of the operation including cash reconciliation, staffing for special events, loss prevention, risk management and
Sonic Drive in – Panama City Beach, FL – December 1999 to April 2010
Oversaw all general operations. Scheduling, training, policy and procedure refinement, cash handling and hands on
daily operational execution. Certified training directives for the region, for over 60 employees and over 5 locations. Had
P&L responsibility as well over the entire region.
Taco Bell, Tacala, Inc./ DJ enterprises – Panama City Beach, FL – June 1992 to November 1999
Began as a cashier and ascended to shift manager before being promoted to General Manager with total store
responsibility. Worked with employees to obtain sales goals, cleanliness standards, scheduling and training completion.
Developed other managers to conform to corporate standards and insure compliance with best practices.
Advanced Diploma Bachelor’s Degree in Psychology
Charles Henderson High – Troy, AL Troy University-Troy, Al