SHEILA TURNER
359 Nashoba Avenue
Columbus, Ohio 43223
Cell: (614) 886-4663 E-mail: sheila.turner7@gmail.com

SUPPORTIVE QUALIFICATIONS

• Management experience.
• Extensive experience in communications.
• Expertise in project implementation, administrative/office procedures.
• Computer competent and extensive knowledge of numerous software applications.
• Self-motivated, team player, as well as having the ability to work independently.
• Exhibit high performance standards including attention to detail, deadlines and quality of work and organizational skills.
• Developed and implemented systems to streamline office procedures.
• Ability to execute a number of projects simultaneously.

PROFESSIONAL EXPERIENCE

JP Morgan Chase Bank, N.A. – Columbus, OH            01/15 – 12/15           Loan Document Specialist (Contract)

• Operated as a liaison for the loan processor obtaining the necessary documents in order to present the mortgage loan request to underwriting for approval
• Obtained both written and verbal verification of employment using company contact and The Work Number (Equifax) database
• Completed request for tax transcripts, W-2s, credit supplements, rental history, subordinations, and title commitments.
• Reviewed documents to make sure they provided requested information and met federal, state, and Chase guidelines.
• Assisted in the training of peers to perform the duties listed above.

PNC Bank- Dublin, OH                                    01/14 – 10/14                                 Administrative Assistant (Contract)

• Enter applicant personal and employment information into the Equifax system in order to obtain verification of employment for mortgage loan purposes.
• Audit accounts to make sure that verification of employments have been ordered.

Department of Disability Determination-Columbus,OH 07/10-01/13                           Office Assistant 3

• Intake, update, maintain and close out Social Security records
• Processes claims according to claim type
• Checks claims to be closed for quality and technical issues before entering information on system
• Pulls automated samples from system on timely a basis and directs to appropriate unit

Bureau of Vocational Rehabilitation – Columbus, OH            01/02 -06/10            Office Assistant 3

• Maintained consumer record base
• Prepared and input office reports; prepping for distribution; designed and maintained spreadsheets
• Maintained calendar and schedules for counselors and incoming consumers
• Assisted in the maintaining of time and attendance records upon request
• Arranged meetings and documents/packets for distribution
• Assisted in the preparation of expense reports and travel vouchers
• Monitored equipment and supply inventories
• Worked on multiple projects under strict deadlines and budget requirements
• Prepared confidential correspondence for release to consumers and vendors

Accountant Examiner 2
• Reviewed and scanned incoming billings for assigned caseloads and reconciled billings against case activity
• Entered bills upon receipt into the CATS system for payment
• Generated corrections or cancellations as needed and prepared in a final format for approval
• Performed calculations in the preparation of authorizations and submit to Central Office Finance
• Communicated with community vendors and with finance to resolve problems or obtain information
• Maintained records of expenditures for fiscal reports; maintain and monitor a tickler file.

Word Processor
• Maintained consumer record base
• Prepared and input office reports; prepping for distribution; designed and maintained spreadsheets
• Maintained calendar and schedules for counselors and incoming consumers
• Assisted in the maintaining of time and attendance records upon request
• Arranged meetings and documents/packets for distribution
• Assisted in the preparation of expense reports and travel vouchers
• Monitored equipment and supply inventories
• Prepared confidential correspondence for release to consumers and vendors
• Reviewed incoming billings for assigned caseloads and reconciled billings against case activity
• Generated corrections or cancellations as needed and prepared in a final format for approval
• Performed calculations in the preparation of authorizations and submit to Central Office Finance
• Communicate with community vendors and with finance to resolve problems or obtain information
• Maintained records of expenditures for fiscal reports; maintain and monitor a tickler file

TruGreen Chemlawn/Pestfree Division-Columbus, OH             06/00 – 02/02     Administrative Assistant

• Maintained liaisons between upper and lower management
• Analyzed office operating practices and simplify reporting procedures
• Collected statistical records of performance data and prepared reports reflecting that information, including weekly and monthly conclusions
• Reviewed and answered all incoming correspondence
• Assisted in preparation of budget needs and weekly, monthly, and annual reports
• Compiled, stored, and retrieved management data, in an organizing manner using a computer
• Prepared memorandums outlining and explaining administrative procedures and policies to supervisory worker
• Planned conference and meetings
• Prepares, issues and sends out bills, invoices, statements and checks

EDUCATION

TIFFIN UNIVERSITY, Tiffin, Ohio
Master of Science, Anticipated graduation December 2016
Major: Forensic Psychology
GPA 3.9 / 4.00

CAPITAL UNIVERSITY, Columbus, Ohio
Bachelor of Arts, December 2013
Major: Psychology
GPA 3.931/4.00

COLUMBUS STATE COMMUNITY COLLEGE, Columbus, Ohio,
Associate of Arts, June 2012
Major: Liberal Arts
GPA 3.00/4.00