SHAHRAZAD ZOUBI

Email: s.zoubi08@gmail.com
________________________________________________________________________
Objective: To obtain a full-time position

Summary of Qualifications:
 Fluent in English and French (Bilingual Diploma completed in Secondary School)
 Flexible and attentive individual who is eager to learn new things & grasps tasks
    and concepts quickly
 Adept at computer programs such as Microsoft Word, PowerPoint, Outlook, Excel,
    Internet Explorer and database applications (Oracle EBS); typing speed of 45-60
    wpm
 Excellent oral and written communication skills
 An adaptable, enthusiastic, sociable, work and detail-oriented individual who works
    well under pressure and at multi-tasking

Relevant Skills and Experience:

WIND Mobile Corp. o/a WIND Mobile January 2011 – June 2015
Real Estate & Store Development Coordinator
 Reported to Director of Real Estate, assisted with lease execution and
correspondence, ensuring all documents were signed where indicated and sent out to
Landlords in a time sensitive fashion.
 Involved in stages of negotiations and reviews of new Leases/Offers by comparing
new drafts against previous markups and liaising with internal legal counsel for
comments, while keeping track of all current lease statuses/projects
 Managed coordination of utility account set ups for new retail locations, as well as
handled all store insurance coverage renewals, revisions & cancellations, providing
proof of insurance to Landlords pursuant to lease obligations
 Maintained ongoing correspondence and relationships with Landlords and
external/internal parties in matters of rent, leasing, operations, legal, property
administration, including external vendors related to Real Estate & Design
 Administrative duties as needed (Purchase Requests & Purchase Order filtering,
invoicing, cheque requisitions, creating Purolator shipping accounts for stores)

WIND Mobile Corp. o/a WIND Mobile January 2009 – January 2011
Facilities Coordinator
 Managed Reception/Admin backup for Receptionist & provided office services
support for staff (furniture requests, lost keys, catering, office repairs)
 Ordered office supplies/equipment for Head Office and was primary admin in
ordering for other Corporate locations & sites from preferred supplier
 Worked with Security Specialist & Reception in ensuring that access cards were
given appropriate access & deactivated/reactivated when necessary
 Inputted requests for purchasing goods/services on behalf of department using
internal requisitioning tool software system (Oracle); acted as main liaison for
Finance/Admin dept in tracking statuses of Purchase Requests submitted
 Processed all incoming Finance/Admin invoices for payment & submitted Goods
Received for approval, worked with A/P to ensure prompt payment to vendors

WIND Mobile Corp. o/a WIND Mobile January 2009 – December 2009
Receptionist
 Greeted guests & staff at the front desk in a friendly & courteous manner &
ensured all visitors signed in/out as per Security Policy
 Answered all incoming calls at Head Office, screening & directing calls/inquiries to
appropriate parties
 Answered customer inquiries and resolved customer complaints
 Provided visitors/customers with various services based on company policy and
procedures and worked with customer service personnel on executing and tracking
special events
 Assisted with weekly onboarding of new hires (assigned seating, access badges,
provided orientation of office)
 Handled all incoming/outgoing courier requests & mail distribution
 Ordered office supplies/stationary regularly for Head Office as well as other
locations if requested
 Programmed access cards for new employees & contractors using internal security
database system, replaced & deactivated lost/misplaced cards & maintained a
regularly updated list of all cardholders

Canadian Race Relations Foundation May 2008 – January 2009
Receptionist/Administrative Assistant
 Performed necessary Receptionist duties such as answering, screening & directing
phone calls & inquiries, welcoming guests, ordering office supplies, handling
incoming/outgoing mailings & courier deliveries while maintaining overall office
environment
 Answered primarily to the Finance & Administration Director & assisted in
preparing invoices, processing payments as well as bank/credit card transactions
 Responsible for receiving and handling publication orders, invoices & payments
 Provided administrative support to rest of staff with whatever tasks were required

YMCA Youth Internship Program (Canadian Race Relations Foundation)
October 2007 – May 2008
Library & Information Intern
 Prepared abstracts and summaries for resource materials and projects
 Utilized French skills to translate documents and files, write summaries for French
language resources, communicate with French speaking organizations as well as
conduct surveys over the phone
 Performed other administrative duties such as filing, entering information into
databases, photocopying, editing, bookbinding, administering follow-up phone calls
and managing the resource centre/library
 Researched internal book records relating to racism using database system and
compiling the results into charts using various technologies

Education:

Real Estate Institute of Canada June 2014
 REIC Course 2361: Negotiation & Documentation in Commercial Leasing

Real Estate Institute of Canada June 2013
 REIC Course 2360: The Leasing Process

Runnymede Collegiate Institute
 Ontario Secondary School Diploma obtained June 2007
 Bilingual Diploma (French and English)

Achievements:
 Member of Fire Warden Team and Health & Safety Committee at WIND Mobile
Corporate office
 First Place Winner of Royal Canadian Legion Literary contest
 Participated in a poetry contest and wrote a poem that was considered one of high
merit and chosen for publication in “Celebration of Young Poets”
 Recipient of awards for top French Immersion student in high school
 Honour Roll student (average of 80% or higher)

REFERENCES AVAILABLE UPON REQUEST