Sarah P Dodge

(207) 629-8555

sdodge2009@gmail.com 

OBJECTIVE: To use my skills and personality to best represent my employer.

EMPLOYMENT HISTORY

Transportation Coordinator – September 2010 – May 2015

MESCA Transport: Hallowell, Maine

New customer setup
Process credit card payments
Weekly reports for customers/management
Coordinate Milton CAT moves
Incoming phone calls from customers
Quote and schedule shipments for customers

Visa Services Clerk – December 2008 – August 2010

Savings Bank of Maine: Gardiner, Maine

Incoming phone calls from customers and branches
Credit and debit card maintenance
Processing credit/debit card disputes
Processing monthly credit card reports
Fraud prevention
Writing procedures  
Training employees

Teller – September 2008 – December 2008

Savings Bank of Maine: Augusta, Maine

Receives checks for deposit
Cashes checks and pays out money
Enters customer’s transactions into computer and issues receipts
Orders and verifies daily supply of cash for drawer
Balances cash drawer
Process mail deposits

Customer Solutions Consultant – May 2007 – May 2008

Sears Roebuck and Co: St. Petersburg, Florida

Recognized for “Extra Ordinary Customer Service” 7/24/07

Knowledge of products
Credit apps and payments
Phone sales, customer concerns and complaints
Greeting customers

EDUCATION

High School Diploma 2007

Florida Virtual School

Professional Secretary Certificate 2009

Penn Foster Career School

Completed intermediate and advanced Excel class

SKILLS

Customer Service
Interpersonal Skills
Accuracy
Flexible  
Hard Working
Team Player
Fast Learner
Enthusiasm
Typing (50+WPM)
Microsoft Office (Word, Excel, Outlook Express and PowerPoint)
General Office (Copying, Organizing, Filing, Phones, and Mailings)