NICKI MACMILLAN        

Genoa City, WI 53128

(262) 206-2888

Nickiscoping381@outlook.com

OBJECTIVE

I am seeking a company where I can telecommute utilizing my experience and education to help the company meet and surpass its goals.

SKILLS

Accounts payable/receivable
Troubleshooting
Data Entry
Payroll
Vendor negotiations/management
Customer service
File management
Adding machine
Knowledge of jewelry
Purchasing
Strong written and verbal skills
Type 75+ wpm
Office and staff management
Technical Support
Chat Support
Maintaining Critically Tight Deadlines
   

Case Catalyst 11 software (Scopist software)
Proficient in: MS Word, MS Excel, and QuickBooks.
Home Office Includes: Windows 7 and 10, Fax, Copier, High-Speed Internet, and Telephone/Headset.
 

WORK HISTORY

3-8-1 Candles, LLC

2012 through November 2015

·       Operating and maintaining retail front store

·       All Marketing/Advertising

·       Technical support

·       Staff management

·       Inventory control

·       Obtain and maintain Social Media

·       Gemstone/Jewelry knowledge

 
 
Owner/President·       Manufacturing candles

·       Obtaining vendor contacts

·       Accounting – payable/receivable/invoicing

·       Shipping, packaging

·       Operating and maintaining Web site

·       Customer service

Gracey’s Administrative Support – Au/S-PL Scoping

Owner/Virtual Assistance                              

2007 through 2012

Technical Support
Chat Support
Answering phones
Composing service contracts
E-mail customer service
Scoping work for court reporters
Filing
Schedule maintenance
Maintaining equipment
Faxing/invoicing
 

Creative Edge Landscapes, LLC

Office Manager

2008 through 2009

Payroll
Accounts receivable and payable
Spoke with clients in regards to landscaping needs
Vendor negotiation/management
Order supplies
Prepared and edited estimates for clients
Invoicing
Payments
Drawing up contracts between company and client
Filled out job sheets with employees
Went on-site to account for materials
Reconciling vendor accounts Input bills
Coordinating advertising events.
Profit and loss quarterly statements
Profit sharing/Bonus payouts
Maintain confidentiality
Filing
Answered phones
Used copier/fax machine
Maintaining weekly scheduling

The Abbey Resort and Fontana Spa

Wedding/Conference Planning Assistant/Manager

2005 through 2006

Site tours for potential clients, or Bride and Grooms
Preparation of banquet event orders
Answering phone calls, taking inquiries to any event.
Consult with Entertainment clients and the disbursement of their weekly checks.
Trained new employees
Detailing of event programs; layout of tables, catering services, and outside vendors.
Contracts with clients in regards to their event at The Abbey Resort.
Financial management
 

American Transcription Services, Inc.

Transcription

2000 through 2004

Transcribed:

Psychiatry
Podiatry
Pediatrics
History and Physical
Operative Reports.
Clinic notes

Typing speed of 75 wpm
 

Verizon Wireless – Harvard Communications 

Sales Store Manager

December 2001 through May 2002

Managed sales store
Customer and vendor contact
Ordering supplies
Repairs to products
Completed daily reports
Trained employees on new wireless promotions

Fluent in technical procedures pertaining to products within the store
 

Vision and Eye Health Associates

Receptionist/Optician

2000 to 2001

Answered phones
Scheduled appointments
Ordered supplies
Assisted doctors
Conducted vision tests with clients

Wilmot High School

Graduated 2000

International School of Gemology – Registered Gemologist, Registered Gemologist Appraiser

Currently enrolled

Ashworth College – Medical Transcription and Medical Coding and Billing

Currently enrolled

University of Phoenix – Associates of Business

20 credits remaining

*References available upon request.