Maria Carmel Jamito Templado

Aguinaldo Street, Bais City

0908-3844100

mariacarmel.templado@gmail.com

Objective:

To obtain employment as a Virtual Assistant. Highly experienced in handling calls for customer care and providing administrative support to clients.

Professional Profile:

Motivated and self-driven professional with 4 years experienced as a customer service representative and currently working as a part time virtual assistant in an insurance agency.

Genuinely enjoy assisting customer through giving them the information they need and providing extra mile in helping them.

Patient listener who fully focuses on customer and always make sure that conversation ends with a big smile coming from them.

Awards and Achievements:

Top

One of the Top Performer as Technical Support Representative

[24/7] Philippines Incorporated

Awarded as one of the Top 10 Performer

Teleperformance Philippines

PST Top 1 Performer

EBAY Sutherland Philippines

Completed Finishing Course for Call Center Agent National Competency II

(TESDA NCII)

Educational Background:

Tertiary:

Bachelor of Science in Office Administration     2010-2012

Taguig City University

Taguig City

Associate in Computer Technology 1999-2001

Asian College of Science and Technology

Dumaguete City

Work Experienced:

Virtual Assistant

Delta Advantage Insurance Agency

May 2015 to present

Technical Support Representative

July 2015 to April 2016

[24/7] Customer Philippines Incorporation

Technical/Customer Support Representative

October 2012 to May 2015

Teleperformance Philippines

Customer Service Representative

Sutherland Philippines

Makati City

April 2012 to October 2012

Data Encoder

Bais City Officials and Employee Multi-Purpose Cooperative

Bais City

April 2005-October 2009

References: 

Eden Ysette Nepomuceno

Supervisor

24/7 Customer Philippines Incorporation

09051869928

Jaula Pauline Reyes

Supervisor

Teleperformance Philippines

09152669085

I hereby certify that all the information given is correct and true according to my knowledge.

Respectfully yours,

                                                                                   Maria Carmel J. Templado