MARDI CROSSON

500 Kelly Creek Road, Goulais River, ON P0S 1E0

Home:  (705) 649 – 5298, E-mail: craig_mardi@hotmail.com

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EDUCATION:
 

May 2008                                               SAULT COLLEGE (Sault Ste. Marie, ON)                       

                                                                Human Resource Management Diploma

Significant courses; Occupational Health and Safety, Labour Relations, Human Resource Management, Organizational Behavior Management, Compensation

Management, Training and Development and Finance

April 2000                                            SHERIDAN COLLEGE (Oakville, ON)

                                                                Tourism and Travel

                                                                Attained French and Spanish Languages, Levels I and II

June 1997                                            SAUGEEN DISTRICT SECONDARY SCHOOL (Port Elgin, ON)

                                                                OSSD (Advanced Level)

WORK EXPERIENCE:

February 2014 – Present                     Safe Communities Coordinator – Safe Communities Partnership

·  Process payroll in simply accounting

·  Delegate tasks to intern to meet deadlines

·  Prepare for Re-Designation with Pan Pacific Safe Communities

·  Complete and compile Community Scan to identify injury prevention gaps within Sault Ste. Marie

·  Responsible for compiling and disseminating data reports on injury prevention

·  Prepare yearly audits in conjunction with local auditors

·  Promote and advertise Safe Communities throughout city

·  Responsible for nine sub-committees and reporting to board of directors on their efforts and progress

·  Attained the highest membership level in past five years

·  Coordinate local events and injury prevention initiatives with local partners for persons of vulnerability (seniors, youth, children, disabled)

·  Organize Kidz Safety Summer Festival with an attendance of over 1000 people

April 2013 – May 2014                        Administrative Assistant – Algoma Power Inc.

·  Maintain confidentiality while handling sensitive information

·  Prepare and process management expense reports ensuring proper documentation provided

·  Organize and attend committee meetings, record minutes and prepare reports for decision making.

·  Compose reports, manuals and processed correspondence

·  Plan and organize Christmas party and United Way Charity Breakfast

·  Assist in the acceptance, review and distribution of donation monies

November 2013 – April 2013              Administrative Assistant – Brookfield Renewable Power Group

·         Assist union workers with time entry

·         Compile and track work observations and job plans

·         Answer and filter telephone calls in a friendly professional  manner

·         Perform routine maintenance on a variety of business office equipment such as personal computers, fax machines, printers, and photocopiers

March 2009 – November 2012            Homemaker

September 2008 – March 2009           Administrative / Documentation Clerk– Algoma Energy Ltd. (SSM, ON)

·         Compose reports and process correspondence

·         Collect, distribute and maintain engineering documentation                              

·         Health and Safety representative for office group

·         Responsible for controlling legal documentation

·         Effectively communicate verbally and in writing with a diverse client group using a variety of techniques (written, verbal, e-mail, fax, telephone) to ensure deadlines achieved.

November 07 – August 08                  Relief Clinical Support Services – Algoma Family Services (SSM, ON)

·         Answer internal and external calls on switchboard, inquire nature of call in order to direct to appropriate personnel

·         Complete tasks efficiently and accurately with minimal supervision

·         Extensive use of computers and a variety of software applications such as Microsoft word, excel, power point, outlook, etc.

·         Knowledge of, and experience with data collection processes and data entry practices.

·         Transcribed for psychiatry and scheduled appointments with clients

·         Communicate in a pleasant manner with a calm demeanor when dealing with the public and colleagues.

May 04 – March 07                          Plant Production Clerk Band II – Ontario Power Generation (Timmins, ON)                                                                                                                                                              

·         Monitor income and expense general ledger accounts, prepare list of differences and investigate reasons for discrepancies.

·         Perform routine maintenance on a variety of business office equipment such as personal computers, fax machines, printers, and photocopiers
·         Organize meeting agendas, assist in meetings, and record minutes

·         Compose reports, manuals and process correspondence

·         Ensure all expenditures, assets, projects, fees etc. balance at month end
·         Ensure proper disposal of assets and accuracy of declaration surplus
·         Maintain knowledge of SAP applications to support users in problem solving and accessing data
·         Provide administrative support and facilitate new developments of training content to employees to ensure up to date
·         Prepare and process employee expense reports ensuring proper documentation provided
·         Coordinate procurement and shipping, including office supplies
·         Monitor discrepancies within the HR and Financial SAP application
·         Organize and arrange meetings/conferences, accommodations, equipment, vehicles and lunches

·         Maintain and update organizational chart and employee changes

·         Answer incoming calls and direct to appropriate departments

July 00 – May 04                               Customer Service Agent – Air Canada (Toronto, ON)

·         Prepare, ship, expedite, and receive freight

·         Track freight using airline tracking system to ensure on-time deliverance

·         Collaborate with staff and customers to resolve issues

·         Establish professional relationship with brokers to ensure service continuance

Facilitator (acting) – Air Canada (Toronto, ON)

·         Analyze and evaluate employee performance

·         Plan and organize day to day activities

·         Require to adapt quickly to changing priorities of training material

·         Support the development of training course content ensuring material reflected changes in the systems design and function

·         Support and coach application users worldwide at all levels to ensure proper input, download and analysis were achieved

Assistant Manager (acting) – Air Canada (Toronto, ON)

·         Collaborate with other airlines to establish more efficient freight delivery procedures and contracts

·         Prepare internal correspondence for distribution

·         Develop and implement revised job descriptions for new cargo facility

·         Ability to comprehend and translate various acts (Labour Relations Act, Employment Standards Act, Human Rights Act and Occupational Health and Safety Act)

Human Resource Planner (acting) – Air Canada (Toronto, ON)

·         Effectively plan and delegate daily work assignments for airport ground handling staff using airport automation tools

·         Assume leadership for initiatives for process & performance adherence in the Airport to improve overall performance

·         Canvass employees for overtime while minimizing overall costs

·         Maintain daily manpower roster and identify all exceptions

COMPUTER SKILLS:

·         M.S. Office (Excel, Word, Power Point, Visio, Publisher, Outlook)

·         SAP

·         Simply Accounting

TRAINING AND CERTFICATES:

·         Dangerous Goods Specialist -5 day course

·         Basic First Aid and CPR Certificate

·         Defibulator Certificate

HOBBIES:

·         Professional Development

·         Outdoor Activities

·         Reading

REFERENCES:                   

●      Available upon request