Linda M. Salters
Phone (c):  714.801.7764

Email:  lkcooks@yahoo.com

                                                               
                                                                          
Experience Summary
 

Over 16 years of HCM (Human Capital Management) business experience.  Extensive background with international and domestic systems implementation design of Oracle HCM Cloud and Oracle HCM EBS application solutions.  Established experience with collecting, interpreting, and prioritizing business requirements, translating requirements into program and project bodies of work and driving value.  Strong experience with Human Resources transformation, driving the identification and prioritization of business process productivity improvement opportunities through needs analysis, business requirements definition, and business case development to enhance overall HCM tools performance.

Professional Experience

Deloitte – US Delivery Center, Lake Mary, FL                                                   March 2016 – May 2017
Senior Solutions Engineer
·        Oracle HCM Cloud Solution Architect and Functional Lead roles for international client implementations.

·        Oracle HCM Team Leader at USDC (US Delivery Center for Deloitte Consulting).

·        Authored Oracle HCM Cloud Point of View paper for Oracle HCM Cloud key implementation topics.

·        Participated in Oracle HCM Cloud sales pursuits.

·        Advised client on application capabilities, application setup, and testing support.

·        Designed and configured Oracle HCM Cloud for client implementation (core, security, approvals, integrations, etc.).

·        Liaised with client and client vendors to develop/produce functional design, documentation and testing of system integrations with Oracle HCM Cloud.

·        Liaised with client IT and Deloitte Technical Team to develop/produce implementation conversion strategy, conversion mapping and conversion testing.

 ArcLight Consulting, Woburn, MA                                                        January 2015 – October 2015

Senior Business Associate
·        Functional Lead role for Oracle HCM Cloud.

·        Identified and documented business requirements, solution design development, testing strategy development, functional conversion mapping and functional design documentation.

·        Designed and configured core HCM including security for client.

·        Designed and configured HCM approvals for client.

·        Liaised with client vendors to produce functional design, documentation and testing of interfaces (i.e., time tracking, payroll interfaces, etc.).

·        Advised client on application capabilities, application setup, and testing support.

·       Provided post go-live functional support.

Activision Blizzard, Santa Monica, CA                                                November 2011 – August 2014
Senior Business Analyst, HR Applications
 

Participated in the planning and execution of application implementations.
Worked closely with IT team members to create an efficient and effective organization.
Initiated process improvements and standardization to reduce/eliminate inefficiencies.
Reviewed alternative system approaches and re-engineered processes for workability and cost feasibility.
Worked with operating management and end users to understand business challenges and needs in order to identify pragmatic solutions that meet expectations.
Ensured that proper business application security is employed and maintained.
Liaised with the offshore development team when required for HCM application development initiatives.
Provided leadership & solutions to the business that enhanced and optimized HCM processes and related applications.
 

KBACE Technologies, Inc., Nashua, NH                                                              March 2005 – October 2011
Senior Principal Support Analyst/Support Delivery Manager – January 2011 to October 2011
 

Participated in sales pursuits.
Managed application maintenance support teams.
Provided Oracle HCM functional support for multiple KBACE clients.
Worked with clients on all open issues and provided weekly status reports.
Responsible for analyzing support requests, providing clients with time estimates for resolution and delivering solutions to support requests.
Managed client Service Requests on behalf of clients with Oracle Support.
Assisted in patch analysis and patch testing for clients.
Provided upgrade assistance for both major and point release upgrades.
Provided change control coordination and communications with client DBA’s and System Administrators.
Responsible for Quality Assurance for custom developed solutions.
 
Senior Principal Consultant – March 2005 to December 2010
·        HCM (international and domestic) implementations included Oracle Human Resources, Oracle Advanced Benefits and Oracle Compensation Workbench.

·        Implementation clientele industries (union and non union) included Higher Education, Information Technology Research, Investment Banking, Network Solutions Technology, Rental Car, Elevator and Medical Equipment.  

Implementation project roles included Team Lead and Functional Lead.

Team Lead roles involved coordinating with functional leads on integration points between Oracle HCM modules delivered functionality and identifying RICE (Reports, Interfaces, Customizations and Extensions) items, as well as managing scope.
Functional Lead roles involved gathering business requirements, solution design development, testing strategy development, functional conversion mapping and functional design documentation of RICE items.
Developed and documented all phases of implementation – Project Scope, Business Requirements, Fit/Gap Analysis, Solution Design, Build, Testing, Conversion Strategy and Integration Strategy. 
Provided Training and Production Support in a professional, courteous, and timely manner.
Provided Subject Matter Expert support to sales team for new contract proposals.
Demonstrated effectiveness in leadership and influencing business partners and executive stakeholders.

Oracle Corporation, NY                                                                                                         June 2000 – March 2005
Senior Principal Consultant
 

·        HCM implementations included Oracle Human Resources, Oracle Payroll, Oracle Advanced Benefits, Oracle Training Administration and Oracle Employee Self Service.

·        Implementation clientele industries included Financial, Construction, Cosmetics, Federal Government, CPA Certification and Technology.

·        Implementation project roles included Team Lead and Functional Support.

·        Team Lead roles involved developing and managing scope as well as liaison for Oracle’s technical team and client’s functional leads.

·        Functional Support role involved advising client on application capabilities, application setup, testing support and production support.

Utilized knowledge and understanding of HCM business functions, including, staffing, talent management, leadership development, mobility, and compensation.
 

Guardian Life Insurance Company, NY                                                               June 1999 – June 2000
Human Resources Business Analyst
 

Project Lead for the development of company employee intranet.  Consulted with business areas to develop business requirements.
Partnered with the technology group to implement appropriate back-end system plans.
Conducted integrated business planning with the corporate initiatives group to ensure that goals, objectives and deliverables of employee intranet strategy were in line with business and management requirements.
·        Consolidated access of existing Lotus Notes employee applications as a precursor to employee intranet development.

Times Mirror Magazines, NY                                                                               October 1994 – May 1999
HRIS and Compensation Manager – January 1997 to May 1999
 

·        HRIS Implementation Project Lead – participated in full project life cycle for PeopleSoft Human Resources and Payroll Implementation.

·        Provided functional expertise in the areas of compensation, benefits, position management, reports and custom solutions.

·        Responsible for data mapping from legacy system to PeopleSoft.

·        Developed testing strategy of all human resources processes.

·        Compensation Manager – lead the implementation of a new compensation program.

·        Designed an all-employee incentive program.  Re-evaluated and benchmarked every position in the company based on market data. Developed job descriptions.  Analyzed and submitted data to salary surveys to secure comparison data to ensure continued stability in salary structure.

HRIS Administrator – October 1994 to December 1996
·        Developed and maintained Spectrum HRIS.  Modified and created fields, tables, files, and panels as needed to meet departmental needs.

·        Manipulated system to report pertinent information upon request, such as organization charts, census reports, salary reports, ad hoc reports, and EEO reports.

The New York Times Women’s Magazines, NY                                                 June 1993 – February 1994
Human Resources Assistant/Benefits Coordinator
 

Provided HRIS and benefit support to all employees and management. 
Manipulated HRIS to accomplish all human resources reporting.
·        Administered coordination of employee benefits.

 
Matthew Bender & Company, NY                                                                         December 1991 – June 1993
Human Resources Assistant
·        Managed attendance for 600 employees utilizing HRMS.

·        Conducted employee benefits orientation.

·        Administered payroll utilizing ADP system.

Education
 

Hunter College – New York, New York

Certifications – Oracle HCM Cloud 2016 Implementation Essentials Certified