Resourceful and motivated professional, offering broad achievements and expertise in Higher Education initiatives, including academic advising, administration, and registration. Demonstrated successes in providing counseling, instruction, and consulting expertise. Recognized for maximizing student potential and performance, improving efficiency, and presenting innovative solutions which support goals and objectives. Ability to assess student needs, define requirements, and deliver quality services. Highly organized and skilled in a wide-range of activity, including:

• Leadership, Motivation, Teamwork
• Student Registrations/Financial Aid
• Office Administration and Management
• Student Advising, Education and Support
• Academic Support and Consulting
• Higher Education Support/Service

Technology Snapshot: Microsoft Office Suite | CampusVue | ImageNow | Microsoft Windows | 10-Key by Touch and Keyboarding | Mac and PC Proficient | Graphic Design Systems | Quickly Learns new PC Programs and Systems

PROFESSIONAL EXPERIENCE

Student Services Technician 2014
North Orange County Community College District, Fullerton College Fullerton, California

Worked in the Disability Support Services Testing Center, providing quality services for a high volume of students with disabilities daily. Supervised two to four coworkers to ensure seamless coverage of the testing center and associated paperwork. Provided security and privacy for personal information of all students. Collaborated with instructors to provide a quality educational experience for students that included their specific accommodations. Proctored over one thousand tests per term for integrity and appropriate provision of materials.

Associate Registrar 2012 to 2014
Argosy University Orange, California

Provide quality regional registrar leadership for four Southern California campuses; coordinate and direct the admissions process, including transcripts evaluation, verifications, readmission, and student support services. Conduct comprehensive compliance evaluations and validate data to achieve integrity and accuracy; mitigate complex risks and provide guidance to teams on regulations and best practices. Establish and maintain new class schedules utilizing CampusVue; identify student requirements and registrations and allocates resources.
Selected to serve as an instrumental member of the Public Relations Committee; present solutions to drive exposure, achieve positive brand reflection, author new materials and formulate strategic plans

Substitute Teacher 2011 to 2012
Pathways to College Hesperia, California

Executed new curriculum plans based on the teacher’s instructions, correlated instructional materials and activities per the district’s strict curriculum guidelines, and identified the educational needs of students. Generated daily reports based on student activity, behaviors and lesson plans; worked with internal teachers.
Created and implemented new strategies, activities, and techniques to promote student motivation and improve overall performance; formulated plans to meet the individual learning styles of students

Certified Teacher Resource / Interim Student Services Representative 2011
Mirus Secondary School Hesperia, California

Coordinated and conducted one-on-one tutoring and coaching sessions with students in grades 7 through 12; provided high-level assistance to special needs students, stimulated interests in education, and promoted comprehension and academic excellence. Supported teachers in the day-to-day activities, including grading, behavior evaluation and student development; assessed requirements and implemented improvement plans.
Led the sourcing, evaluation, recruitment, and enrollment of new students; worked closely with the students and parents to ensure proper program placement and communicates student requirements
Managed the daily administrative activities; updated and maintained confidential files, answered a high-volume of incoming phone calls, produced reports, coded library books and resolves all conflicts

Native English Teacher 2009 to 2010
Reading Town English Institute Bucheon, South Korea

Delivered education and instruction to students in grades 7 through 12 within a classroom setting; tutored students in reading, essay writing, and vocabulary development. Formulated curriculum-based plans to improve student productivity and knowledge within the classroom; provided quality education. Collaborated with the cross-functional staff, including administrators, teachers and counselors to create and execute plans.
Planned, coordinated, and led new activities within the classroom; integrated instruction, work time, and demonstrations, providing each student with the opportunities to observe, explore and question

Peer Educator 2007 to 2009
The Learning Center – University of California, Riverside Riverside, California

Planned and organized life skills workshops, including test taking and stress management coaching sessions; authored materials and seamlessly executed programs. Provided peer counseling, life coaching, and study skills training for students; led the students to achieving academic excellence and minimizing academic stress.

Research Associate 2007
Amen Clinics Newport Beach, California

Led the data entry initiatives for a complex research project regarding the effect of marijuana on the human brain; design rubrics for indexing the severity of marijuana abuse and coordinate the administrative activities.

Web Designer 2004 to 2005
Self-Employed Victorville, California

Analyzed, defined, and interpreted client requirements and produced innovative website designs which met goals; achieved quality control, managed projects operations, authored copy and supported branding efforts.

Director and Founder – Volunteer (“Zaddicts”, Repo! The Genetic Opera, Riverside Shadowcast – 2008-2009): Led the recruitment of new volunteer performers for a live “shadowcast” performance of the movie Repo! The Genetic Opera. Planned, coordinated and executed numerous rehearsals and directed the productions of the performance.

EDUCATION and CREDENTIALS

Bachelor of Arts degree with a major in Psychology – Educational, Social / Human Services, Business Coursework
University of California, Riverside – Riverside, California – Bachelor’s degree completed in 2009 – Academic Honors
Dean’s List Honors – The Regents Scholarship, Recipient: Recognized for continually achieving Academic Excellence