Kaile Cody Apana

P.O Box 61251 – Honolulu, Hi 96839 – Cell 808.798.7027 apanak@gmail.com

Mission Statement:
I will add to your company: professionalism, neat thorough workmanship, an employee who is
ready and willing to work at whatever needs to be done to keep the company moving smoothly,
efficiently and focused on keeping the customer and management satisfied. I endeavor to be a dependable
and ethical worker that can be relied on and take the initiative to always improve myself and daily
operations but not at the cost of overstepping company policy or position boundaries.

Skills

Technical:
▪ Experienced in working on Windows-based PC’s using Win 98, XP, Vista
▪ Able to use Microsoft Excel, PowerPoint, MS Word
▪ Microphone and boom set up, sound mixing
▪ Able to operate a cash register and cash handling experience
▪ Calibrate L3 and Envision technologies Security Screening equipment
▪ Type 40 wpm
▪ Able to Operate Pallet Jack
▪ Yard Maintenance equipment. Lawn Mower, Hedge Trimmer, Weed Whip, Blower.

Professional:
▪ Advanced public speaking experience
▪ Document filing
▪ Inventory accountability and record-keeping
▪ Receiving and job site delivery
▪ Customer service
▪ Paperwork and material organization
▪ Pulling and terminating cat5, cat6, video, voice, electrical
▪ Data entry
▪ Subordinate management
▪ Sales and Telemarketing

Experience

Employment:

Lyft – Honolulu, HI

11/14- 03/20

Driver: Responsibilities: Ensured that customers arrived safely and timely to their
destination while creating customer satisfaction. Created Excel spreadsheet and maintained files
to track mileage, maintenance, and miscellaneous expenses. Managed routes through use of
iPhone app technology.

Dwight Lin MD- Honolulu, HI

07/19- Present

Medical Records Custodian: Responsibilities: Schedule appointments: Independent
Medical Examinations as per established policies and procedures. Answer all incoming calls and
route them to the appropriate staff. Register all patients per registration protocols and collect all
documentation and billing information per billing protocol. Ensure proper documentation on all
messages/using telephone logbooks and logging properly in the EHR system and backup system
per instructions. Review and verifies patient coverage of insurance or other agencies and
computes the charges to be paid by the patient. Collects deposits or co-pays/deductibles prior to
the patient being seen by the provider. Balance cash box/copays/payments collected each day in
accordance with the cash handling policy. Work closely with Physicians and Medical assistants to
assure smooth patient flow and cut down on waiting time. Ability to maintain patient
confidentiality in accordance with HIPAA and office protocols.

Kaimuki Chiropractic Center- Honolulu, HI

01/19- 02/20

Of ice Billing Assistant: Responsibilities: Accounts Receivable: Process daily charges,
payment, and deposits. Accounts Payable: Billing and sorting of mail, issue timely payments,
file receipts. Patient file management: New and updated intake forms. End-of-month
bookkeeping, creates excel spreadsheets and operates Raintree Systems Software for
Chiropractic Office.

-Attended College from 06/12 – 01/19

University of Hawaii Foundation. – Honolulu, HI

06/12- 07/13

Telemarketer: Responsibilities: Worked with the University of Hawaii Foundation as a
student caller/telemarketer over the phone network in calling donors of the University. Received
pledges over the phone from donors and supervised other callers and staff. Processed
organizational paperwork related to supervisory duties. Maintained a safe and clean working
station for each student caller. Operated telemarketing software over a computer and phone
system.

Scholastic:

West Hawaii Explorations Academy – Kailua- Kona, HI

▪ 2 years’ experience in construction and study of science-based hands-on projects, as a tour guide
for Aloha Kai eco-tours, maintenance and upkeep of fish tanks and worked as an agricultural
student researcher.

Education
1999 – 2003
West Hawaii Explorations Academy – Kailua- Kona, HI
High School Diploma: Focus on Agriculture/Aquaculture

2012 – 2014
Kapi’olani Community College – Honolulu, HI
Student- focusing on Associate in Applied Science Degree

● Completed Online Training of Conflict Management Essentials
● Received Award for Best Service Project for Aloha Kai Eco-Tours
● Received Certificate of Completion and Commendation for the Field Operations
Test
● Received Certificate of Appreciation towards the fulfillment of the Aviation Security
Act
● Awarded successful completion certificate of Rural and City Carrier training with
the United States Postal Service

*Excellent references available upon request*