Jaime Jones

5981 Boulder Ave, Rye, CO 81069 || Email: jaime.jones1770@gmail.com

Cell: (719) 671-4294

I have acquired a very eclectic set of skills over the past 15 years and all of them allow me to meet goals and solve problems in unique situations. My drive in the workplace comes from a love of learning new things and wanting to help others. I absolutely love teaching and training people, no matter the subject.

I learn new procedures quickly and possess strong, professional customer service, teaching, communication, and writing/editing skills that will serve me well in any position. I excel with solo assignments because I work smarter to meet deadlines, but enjoy contributing to team projects. These qualities combined with my drive to achieve exceptional results will help me complete any project thrown my way.

Key Qualities: Quick Learner, Efficient Teacher, Diligent Worker

Employment Experience

Freelance Transcriber/Captioner, Rev.com
January 2019 to present
Virtual/Work from Home
Description:
-Select assignments via the online queue
-Transcribe/caption audio/ video files varying from 1 minute to 1 hour in length
-Submit work, receive feedback

Data Entry Operator, Integrated Document Solutions via Select Staffing
January 2018 to May 2018 (Seasonal)
1310 Fortino Blvd Suite B, Pueblo, CO 81008
(719) 542-7830
Description:
-Data Entry of various tax forms for the State of Colorado
-Petition signature verification and look-up for government candidates

Client Manager/Secretary, J’s Make Ready Services
June 2017 to April 2018
4400 Rawhide Rd #161, Pueblo, CO 81008
(719) 354-0047
Supervisor: Justin Baker
Description:
-Marketing and Client Acquisition
-Scheduling/Crew Coordination
-General Bookkeeping, AP/AR

Manager in Training/Assistant Manager, Mary Jane’s Glass Haberdasher
February 10, 2017 to June 5, 2017
1857 S Pueblo Blvd, Pueblo, CO 81008
(719) 696-8667
Owner: Terry Behrman
Description:
-Sales, customer service
-Advised customers of products based upon needs
-Helped customers with various product questions/concerns and troubleshooting
-Contributed to social media presence with pictures and videos

Payroll Data Entry, Select Staffing
September 26, 2016 to October 17, 2016
Supervisor: Julie Liranzo
1310 Fortino Blvd b, Pueblo, CO 81008
(719) 542-7830
Description:
-Performed high-volume data entry for payroll records
-Review data for possible errors before sending on to processing

Customer Care Advisor, Xerox
June 2016 to September 2016
At Home Advisor Program
Supervisor: Jolleen Crider – jolleen.crider@xerox.com, Austin Parks – Austin.Parks@xerox.com
Xerox HR: 888-471-2271
Description:
-Technical Support for iOS devices
-Work done from home through digital services

Office Assistant, Morningstar Storage of Bethany
Dec 2015 to June 2016
7100 NW 50th
Bethany, OK 73008
Supervisors: Gary Gillispie, Brandon Ward
(405) 495-3743
Description:
-General office duties (Answer phones, emails, light IT troubleshooting)
-Storage Unit /Packing Supplies Sales, Marketing, Property and Storefront Upkeep
-Customer Service (Payments over phone, Billing issues, collections, etc)

Small Business Owner, Hat Trick Vapor, LLC
April 2013 to Aug 2016
3804 NW 27th
Oklahoma City, OK 73107
Description:
-Online Retail/Wholesale E-Liquid Business
– Marketing, Sales, Fulfillment and Shipping of E-Liquid and other vapor-related products
-WYSIWYG Web Editing
-website: www.hattrickvapor.com (now closed to public)

Data Entry, Weathernews Inc. via Adecco
July 2012 to July 2014
Adecco address: 7709 S Walker Ave, Oklahoma City, OK 73139
(405) 635-1411
Contact: Theresa
Description:
-Performed high-volume data entry for cargo ship routing
-Learned nautical weather and navigation terms
-Trained new hires
-Gave input on improvements for company software development

Tax Preparer, Liberty Tax Service
January 2012 to April 2012; January 2011 to April 2011
149-B 12th Ave SE, Norman, OK 73071
(405) 329-5800
Owner: Scott Harris
Description:
-Seasonal tax preparation/Data entry
-Customer Service
-Tax advice over phone/in-person
-Processing, transmitting, and assembling of tax returns

Administrative Technician III, OKDHS
May 2011 to December 2011
2507 N. Shields, Moore, OK 73160
(405) 912-2000
Supervisor: Al Gilreath/Sandy Bourquin
Description:
-Customer Service, Reception
-Heavy Data Entry, Monthly Supply Orders

Private Piano Teacher
April 2009 to Present (Currently In-Home Lessons Only)
Reference: Sonder Music, Dance and Art, LLC.
225 E. Gray Street, Norman, OK 73069 (405) 474-9734
Owner: Lauren Sonder
Description:
-Teach private piano, theory, and composition lessons from age 5 and up
-Monthly group lessons
-Participated in OMTA Achievement Auditions

Graduate Assistant, OU School of Music
Fall Semester 2008
500 W. Boyd Norman, OK 73019 (405) 325-2081
Supervisor: Dr. Joy Nelson
Description:
-Taught 2 50-minute sections of a 3-credit college course, Experiencing Music
-Performed teaching office duties (paper work, grading, online grade entries)

Telephone Sales Associate and Business Account Representative, TCIM Services, Inc.
May 2008 to August 2008, May 2010 to August 2010
1233 W Lindsey St. Norman, OK 73069 (405) 447-1271
Supervisors: Clayton Dorris (2008) and Brian Young (2010)
Description:
-Customer sales/service
-Brief Data Entry

Adult Group Piano Class Teacher, East Central University Continuing Education 
Spring Semester 2006
1100 E. 14th, Ada, OK 74820
(580) 559-5457
Supervisor: Charlee Lanis
Description:
-Taught a weekly adult group piano class
-Required adult-oriented teaching techniques for various stages of beginning piano students

Writing Consultant, East Central University Writing Center
January 2005 to May 2008
1100 E. 14th Ada, OK 74820 (580) 559-5312
Supervisor: Dr. Kevin Davis
Description:
-Advised college students with writing problems (clarified assignment details, trouble with topic selection, editing/proofreading)
-Performed clerical duties, record keeping, help clients, upkeep of computer lab

Education

University of Oklahoma
Norman, OK
MMEd in Piano Pedagogy
Began in August 2008, Graduated in December 2010
-Secretary of OU Collegiate Chapter of MTNA, Fall 2009-Spring 2010

East Central University
Ada, OK
B.S. in Music, Piano Concentration with a Minor in Business Administration
Began in August 2004, Graduated in May 2008
-Earned University Honors upon graduation

Hobbies

-Writing informative how-to articles and blogs regarding various topics
(from buying a piano to choosing the right type of garage door opener)
-Website development for personal piano studio
-Researching and implementing new self-improvement techniques

Achievements

-Graduated with Master’s Degree in Piano Pedagogy at OU, 2010
-Graduated with Bachelor’s Degree, University Honors at ECU, 2008
-Educational Piano Composition Camel Ride Published by Hal Leonard Corporation, 2008; Piece selected for NFMC Festival Bulletin for 2010-2013.
-Winner of the Lynn Freeman Olson Composition Award in the Advanced category, 2007

References
Jessica Anders, Oklahoma City, OK Phone: (405) 408-8113
Gary Gillispie, Midwest City, OK Phone: (405) 517-8692
Scott and Robin Harris, Edmond, OK Phone: (405) 834-7732
Casey Ray, Noble, OK Phone: (405) 926-7570