DIANA ASANTE

P. O. Box 1756

Community 1

Tema.

Career Objective

Through hard work, learning, training and attaining the approval of my superiors, work my way up to the top in any field I secure a profession with prospects of promotions’.

Work Experience    

Sinapi Aba Savings and Loans      Data and MIS Officer (GH) (2013-2014)

Management Information Systems duties,
Network monitoring, maintenance and liaison with head office and external service provider’ on network and client’ data related issues.
Data entry.
Business development duties.
Customer targeting.
Negotiation skills.
Database management and booking of all branch loans and producing monthly reports.
Desktop, administration and banking operational support.
Customer services support.
Taking minutes of meetings.
 

East Thames Ltd         General Project Assistant (UK) (2004-2010)       

Administrative duties and petty cash.
Annual leave planning.
Planning and booking clients holidays and traveling arrangements.
In charge of all maintenance, building and premises’ and assets maintenance
Liaison with maintenance contractors and booking maintenance operations.
Liaison with government, internal and external bodies for scheme inspections.
Liaison and booking clients’ doctor’ appointment and other appointment as and when required.  
                           

Age Concern                           Volunteer Administrator (UK) (2005-2010)    

Data entry.
Client’ database management.
Taking or doing some of the survey’.
Staff and client’ problem solving.
Event organizing, client’ training,.
Taking minutes of meeting.
Liaison with clients and external bodies such as sponsors and government agencies for funding.
Human resource management duties, staff and clients interviews, survey planning and designing as well as taking the survey.

Regal Recruitment Ltd.          Post room Assistant (UK) (2003-2004)

Mail sorting and administrative duties
Mail delivering
Monitoring and delivering recorded deliveries.

                                                             
Wintech Professional Studies                Instructor (GH) (2000-2002)             

Teaching computer fundamentals, type writing and commerce.
Student counseling and support.

                                                                     
Omega Marine Ltd                                 Internal IT instructor (GH) (1999-2000)

Administrative and clerical duties.
Data entry.
Staff training in computing.
Talley checks and auditing.
Taking and reading minutes of meetings.
Covering front desks duties when needed.

Ghana Cocoa Board                  Internship, Programmer (GH) (1999)              

Post study training.
Data entry
Answering phone calls and all office duties  

Work Experience    

Sinapi Aba Savings and Loans               Data and MIS Officer (GH) (2013-2014)

Management Information Systems duties,
Network monitoring, maintenance and liaison with head office and external service provider’ on network and client’ data related issues.
Data entry.
Business development duties.
Customer targeting.
Negotiation skills.
Database management and booking of all branch loans and producing monthly reports.
Desktop, administration and banking operational support.
Customer services support.
Taking minutes of meetings.
 

East Thames Ltd                General Project Assistant (UK) (2004-2010)       

Administrative duties and petty cash.
Annual leave planning.
Planning and booking clients holidays and traveling arrangements.
In charge of all maintenance, building and premises’ and assets maintenance
Liaison with maintenance contractors and booking maintenance operations.
Liaison with government, internal and external bodies for scheme inspections.
Liaison and booking clients’ doctor’ appointment and other appointment as and when required.  
                           

Age Concern                                            Volunteer Administrator (UK) (2005-2010)    

Data entry.
Client’ database management.
Taking or doing some of the survey’.
Staff and client’ problem solving.
Event organizing, client’ training,.
Taking minutes of meeting.
Liaison with clients and external bodies such as sponsors and government agencies for funding.
Human resource management duties, staff and clients interviews, survey planning and designing as well as taking the survey.

Regal Recruitment Ltd.          Post room Assistant (UK) (2003-2004)

Mail sorting and administrative duties
Mail delivering
Monitoring and delivering recorded deliveries.

                                                             
Wintech Professional Studies                Instructor (GH) (2000-2002)             

Teaching computer fundamentals, type writing and commerce.
Student counseling and support.

                                                                     
Omega Marine Ltd                                 Internal IT instructor (GH) (1999-2000)

Administrative and clerical duties.
Data entry.
Staff training in computing.
Talley checks and auditing.
Taking and reading minutes of meetings.
Covering front desks duties when needed.
Ghana Cocoa Board                  Internship, Programmer (GH) (1999)              

Post study training.
Data entry
Answering phone calls and all office duties  
 

Education

Middlesex University                  IT with Business Information System                 2004-2007
West London College                  Advance Diploma in Computer Science  2003-2004
West Africa Computer Science Institute Diploma in Computer System Design &  1999 -2002 Certificate in Computer Programming
Private   Tuitions                     National Coordination Committee For                        1994-2001      
                                                    Technical and Vocational Education and Training.

Training

Teller and Stella Customer Service    Access Management Consult      December, 2014
Assertiveness                                               Age Concern                                        December, 2009
Dealing with difficult personalities         East Thames Group                           July, 2008
Active listening                                            East Thames Group                           March, 2007
Abuse Awareness                                        Age Concern                                         May, 2006
Introduction to Health and Fire Safety Springboard Housing Association   September, 2004
Customer Service                                       Springboard Housing Association   September, 2004
Embracing Diversity and                          Springboard Housing Association   October, 2004
Complaints Management                         Springboard Housing Association   October, 2004
Skills / Competence

Hard working and punctual.
Resource management.
Multitasking and self-motivation.
Innovative.
Committed, dedicated and trust worthy.
Team player with leadership skills.
Strategic planning and management.
Target driven and meeting deadlines.
Presentation skills.
Analytical skills.

Computer Skills
All Microsoft office packages
Temenos T24
Oracle database languages 9i, 9ii, 10g, and PLsql.
Hobbies

Reading interesting books
Watching movies
Listing to music
Traveling
Cycling
Driving
Watching and playing pin bowling.
Reference      

Can be provided upon request.