Candidate Description
OBJECTIVE Entry-level position utilizing education and training in Business Administrative
Skills
Excellent communication skills, a proven ability to interact and form strong lasting relationships, and gain the trust of colleagues and clients at all levels. I am very well organized, positive attitude, and I am open to new ideas. I work well under pressure, alone or in a team setting. Training agents to have better customer service skills, and how to run computers. Guiding agents to strive better. Proficient at QuickBooks, Excel, Outlook, Onesite, and word.
PROFESSIONAL EXPERIENCE
Charter Communications-Inbound Sales Agent 01/2017-06/2017
● Take inbound calls
● Create orders
● Set appointment times
● Take payments
● Customer service
Pikes Peak Plumbing Inc. – Office Manger -03/2016- 12/2016
● Dispatch, Phones
● Handling Customers
● Scheduling
● Payroll
● 941 taxes, Accounting
● Creating invoices
● Collecting payments, Collections
● H/R
● Filing
● Plus a lot more...
2
Accountemps Colorado Springs, Co Collection Specialist 06/2014-02/2015
● Creating invoices
● Answering phones
● verifying ads to lay out
● creating accounts
● credit approval
● collecting payment
Resident Management Systems LLC Colorado Springs, Co 08/13 to 06/2014
● Creating Invoices
● Answering phones
● Court Appearances
● Making payment plans and following up
● Filing
● Collect & Manage on all past accounts
First source Advantage, LLC, Colorado Springs, Co- Collection Agent 07/10 to 06/13 ● Collect on a variety of delinquent accounts
● Recover declined/nsf payments
● Inbound & outbound calling
LEADERSHIP
Member, Everest College IGNITE Ambassador, Team Lead and Mentor at First source, Office manager
Education
Colorado Dept. Education, Colorado Springs, Co -G.E. D Everest College, Colorado Springs, Co Some College for Business Administrative/Accounting; April 2010 (still attending) HONORS and Awards President’s List awarded a certificate for reaching 95% and being placed on the President’s list for the Summer Semester. Dean’s list awarded a certificate for reaching 90% and being placed on the Dean’s list for the Winter Semester, Firstsource spirit award for mentorship
REFERENCES
Complete references provided at interview.