CAINNA TYSON

6804 Mount Nebo Cove, Pine Bluff AR, 71603 l 870-510-0126 l CAINNATYSON@YAHOO.COM

Criminal Justice
Dedicated and technically skilled business professional with a versatile administrative support skill set developed through experience as a Criminal Justice major, clerical and police work experience. I will excel in resolving community challenges with innovative solutions, help and process improvements proven to increase the community, county, state or wherever my assistance is needed.

Key Skills
Office Management

Teambuilding & Supervision

Computer Skills

Police Work

 
Report & Document Preparation

Accounts Payable/Receivable

Bookkeeping & Payroll

Correctional Officer
Records Management

Meeting & Event Planning

Inventory Management

Expense Reduction
Experience
 

October-Present                             Tactical Solutions Security Inc.                                     Jefferson, AR

Lieutenant

·         Prevent loss of life, injury to personnel, and damage/destruction of facilities or equipment

·         Ensure security and safety of personnel in static (fixed) locations or mobile patrol

·         Expedite movement of principles (persons) in the accomplishment of their tasks

·         Secure the environment to enable personnel to conduct their business safely

·         Protect persons and organizations from harm or embarrassment

November 2017- July 2019                          Dillard’s Inc                                                         Pine Bluff, AR

Sales Associate

·         Responsible for retail sales

·         Meeting goals

·         Maintain the sales floor

·         Greet customers

·         Inventory

·         Contacted potential customers

·         Answered customer questions and addressed problems

·         Handled and followed up on escalations

·         Provided sales demonstrations to customers

·         Built close relationships with customers

·         Resolved register transaction issues

·         Merchandising

December 2016-2017                Arkansas Department of Corrections                           Grady, AR

Mental Health Advisor

·         Participates in mental health psychiatric clinic and may assist in maintaining the unit mental health med-log.

·         Schedule monthly case management contacts with inmates and document it.

·         Counsel inmates/residents experiencing psychological, sociological, or family problems by discussing options and guiding inmates/residents in their decision making.

·         Refers and/or recommends treatment programs as indicated by the mental health social history.

·         Maintains inmate/resident counseling records, prepares reports, and may participate in mental health staffing to develop treatment plans for specific inmates/residents.

November 2016- Present                       Grady Police Department                                            Grady, AR

Certified Police Officer

November 2014- November 2015                     Cricket Wireless                                                         Pine Bluff, AR

Sales Associate Advocate

·         Submit all transaction journals on a daily basisProvide patrol and law enforcement activities, enforcing state and local laws and University regulations and physical security activities.

·         Sold no-contract wireless phones, service plans and accessories in a fast-paced environment.

·         Meet monthly goals

·         Perform daily opening and closing procedures, maintain store appearance, and help create a positive working environment.

·         Multi-task in a fast-paced team environment.

November 2011-2016                University of Arkansas at Pine Bluff                                         Pine Bluff, AR                         

Certified Police Officer

·         Responsible for the apprehension of criminals and the prevention and detection of crime, and the maintenance of        public order.

·         Provide patrol and law enforcement activities, enforcing state and local laws and University regulations and physical security activities.

·         Appear in court to testify for criminal cases as needed.

April 2007-November 2011                              Randall L. Williams Prison                                   Pine Bluff, AR

Correctional Officer

·         Maintained security by monitoring inmate movement, conducting security checks and search of inmate property.

·         Answered phones and directed calls to appropriate personnel.

·         Maintained log of inmate activity and prepare incident reports as needed.

·         Secured locks and keys and inventoried security items in control booth areas.

May 2005-April 2007                             Shirley Harris & Son Grocery/Farm Supply                       Grady, AR

Assistant Manager

·         Handled a busy phone system, functioned as primary liaison to customers and ensured a consistently positive customer experience.

·         Helped drive a 10% increase in customer satisfaction. Created automated daily stats report that reduced inaccuracies and provided management with an important decision-making tool.

·         Earned a reputation for providing a positive attitude with co-workers and customers, which assisted in team build and better work environment.

·         Processed payroll and maintained filed and documentation.

·         Developed efficiency-enhancing workflow/process improvements that made it possible to accommodate increase responsibilities necessitated by staff reductions.

·         Decreased office expenditures by implementing needed controls on stock/supplies and standardizing ordering procedures.

Education
UNIVERSITY ARKANSAS PINE BLUFF                                                   May 2004 –December 2012

Bachelor Degree in Criminal Justice

SOUTHEAST ARKANSAS COLLEGE                                                                        January 2007-May 2010

Associate Degree in Criminal Justice

Arkansas Law Enforcement Training Academy                                                                         March 2012- June 2012

Certifications:

·         Law Enforcement

·         Fire Arm

·         Radar

Volunteer Work
Zeta Phi Beta Sorority, Inc.

·         Participated in clean up at University Of Pine Bluff Arkansas (August 2011/2014)

·         Coordinated volunteer activities at Pine Bluff Boys and Girls Club (May 2011/2013)

·         Volunteer activities with Brookshire’s Grocery Company (September 2013/Present)