Brittney M Washam 1944 W Division St. | Chicago, IL 60622 | 251-229-2399 | Brittneymwasham@gmail.com

Objective I am embracing the opportunity to pursue a career with an organization, allowing me to highlight my customer service skills and strong professionalism.

Experience

November 2018 – Present Flight Attendant | United Airlines Inc.
Welcomed passengers and assisted them during domestic and international flights to ensure that their needs were met. Conducted thorough aircraft pre-flight procedures to ensure a safe journey. Demonstrated all emergency procedures, prepared passengers for take-off and landing. Maintained a calm and safe atmosphere and resolved any passenger issues. Ensured adherence to FAA and company regulations, trained in emergency situations. Operated all mechanical and safety equipment with industry regulations and standards. Collaborated with other crew members to increase passenger satisfaction with provided services. Performed various inflight services providing meals, refreshments, and snacks on domestic and international flights giving exceptional service to passengers.

October 2017 – November 2018 Certified Pharmacy Technician | Walmart Inc.
Provided courteous and friendly service to customers and other healthcare providers.  Responsible for assisting the licensed pharmacist with clerical duties. Accurately and efficiently inputted and prepared prescription orders. Followed all State and Federal guidelines for controlled substances. Processed insurance claims. Handled issues, complaints, and ordering/restocking of supplies. Completed cash register transactions. Answered telephone and assist patients and healthcare providers.

April 2015 – September 2017 Medical Receptionist | Alabama Orthopedic Clinic
Welcomed patients and visitors and responded to questions while directing them to the appropriate location. Provided ongoing communication with clinical staff regarding patient status. Collected and entered all necessary demographic, clinical, billing and insurance information from patients and responsible parties. Explained processes and forms to patients prior to securing signatures and ensured that all documents were properly signed as required.  Determined and accepted required payments, including co-pays, deductibles, and past due balances. Inventory ordered and stocked supplies maintained in nursing stations. Provided custom fitting for patients with a medical need for Durable Medical Equipment. Traveled between offices located on the Springhill Hospital and Mobile Infirmary Hospital campus depending on clinic needs.

September 2010 – April 2015
Registered Pharmacy Technician | Walmart Inc.
Provided courteous and friendly service to customers and other healthcare providers. Responsible for assisting the licensed pharmacist with clerical duties. Accurately and efficiently inputted and prepared prescription orders. Followed all State and Federal guidelines for controlled substances. Processed insurance claims. Handled issues, complaints, and ordering/restocking of supplies. Completed cash register transactions. Answered the phone and assisted patients and healthcare providers.

Education
• Citronelle High School | Citronelle, AL | 2005
• Faulkner State Community College | Bay Minette, AL | General Studies 2007
• Alabama A and M University | Huntsville, AL | Communications 2009
• Bishop State Community College | Mobile, AL | Nursing

Certification
• Certified in First Aid, CPR, and Automatic External Defibrillators (AED)