Brandi Covington

Safety Harbor, FL 34695

bcovington2014@gmail.com – 727-612-7779

WORK EXPERIENCE

Receptionist
VanDyk Mortgage – Clearwater, FL – August 2015 to February 2016

Screen and direct phone calls, Shipping and receiving (including preparing shipping labels and emailing to requesting LO, posting outgoing mail, receiving and distributing mail and packages, creating return shipping labels/boxes for IT equipment being returned); Scan and forward invoices to be paid by Corp North; Pay any invoices requested (Fast Signs, or any other approved 550 expenses); Scan, copy and upload Appraisal Checks into Encompass and forward to Corp North; Distribute Brokered Loan packages to Corp

North; Scan and forward all MI Reports to Corp North; Scan and forward Servicing docs to Servicing; Update phone/contact lists as new associates are hired or if someone leaves; Order office supplies, postage, toner, etc for our location and all other outside locations, including remote Processors and Underwriters and getting new hires set up with supplies; Maintain both copier/fax/scanners and schedule service/order supplies as needed and program new users as needed; Order name plates for new hires; Submit overnight check requests for Condo Questionnaire docs to accounting; Monitor, maintain receipts and balance Main Purchasing & Amex monthly statements as well as code invoices to be charged to correct branch/department; Scan and forwards docs to LOs or remote Processors as received via mail or borrower; Send business cards to the Cookie Lady; Report maintenance issues as needed to Property Management; Schedule conference room appointments; Set up and maintain auto pay for monthly recurring charges; Mail Exacta Surveys to Borrowers

Project Coordinator
Bandes Construction Company – Dunedin, FL – March 2015 to August 2015

Processing change orders, proposed change orders, contracts, purchase orders, insurance certificates. Tracking, filing, and logging of incoming and outgoing Requests for Information (RFI) and documenting responses as assigned. Logging of incoming and outgoing submittals. Routing documents, forms and necessary paperwork. Distributing weekly meeting minutes, reports, memos, letters, etc. Coordinate/ facilitate contract close-out requirements.

e-Learning Services Coordinator (Instructional Design)
Innovative Academic Solutions – Clearwater, FL – May 2009 to March 2015

ANGEL LMS Technical Help Desk Team Lead; Assistant Project Lead: ANGEL Conversion 7.2 – 7.4 8.0

Provided Instructional Design Team assistance in creating, analyzing, improving custom- designed, clientspecific online courses

Provided system and design support to e-Course Developers and e-Faculty

Provided online student support to Academic Advising Team

Student login issues

ISD corrections/fixes/general tech queries and all serious student issues

Specific or general FAC issues/Individual FAC attendance and performance issues

Questions or concerns about the facilitation process

Student enrollment queries

Worked cooperatively with multiple departments (internal, external clients) to ensure exemplary program functioning

Team Member: IAS Quality Assurance for Instructional Design and Exemplary Service Program: assisting with product quality reviews and updates Telecommute Position

Office Services Specialist III/Office Associate II
Grants & Contracts Administration (Office Services – October 2003 to November 2008

Provided client and multi-department assistance with vendors, contractors, and hospital planners, including training and assisting co-workers in various duties

Maintained director’s calendar, scheduling meetings with internal/external clients, scanning, data entry, file and document management

Maintained department databases; processed requisitions and requests via Oracle & Database

Key System assistance, including requests, distributions, and billing

General office duties, including scanning, data entry, file and document management

Researched and interpreted data; compiled into reports

Distributed executed contracts and agreements

Maintained tracking database of mail and packages

Answered multi-line switchboard and greeted corporate visitors

Provided clerical support to officers and secretaries

Installation Project Administrator
ADC Telecommunications – Birmingham, AL – August 1998 to October 2002

Provided clerical support to Installation Supervisors

Prepared site-books and maintained tracking database of jobs; maintained materials requisitions database

Provided time-card HR support, and prepared expense reports

Assisted with event and meeting coordination and business-related travel

General office duties, including multi-line switchboard, data entry, file and document management

Safety Committee: Board Member – Secretary

EDUCATION

Certification in Human Resources Management Essentials
Pinellas Technical College 2015

College Prep
Fultondale High School – Birmingham, AL

2013 to 2014

ADDITIONAL INFORMATION

Skills

Excellent computer literacy including MS Office Suite (Outlook, Word, Excel, Access, PPT, etc);

Adobe Reader, Adobe Flash Player; Internet Explorer 10, Google Chrome, Mozilla Firefox, Comodo Dragon, Windows XP, Windows 7, Windows 8; ANGEL & Canvas LMS (Course Design & Technical Support Level); Various internet and research systems, as well as proprietary and other software; Office Equipment: Scanner, Copier, Fax, Printer, Switchboard, Typing Speed:65+ wpm