Amanda Gard

PO Box 2833

Elkins, WV 26241

(304) 621-2820

amandagard@ymail.com

 
Objective

Goal-oriented professional seeking a Virtual Assistant position, using exceptional expertise in handling administrative and clerical work from remote locations.

Work Experience
Hospice & Home Health Medical QA/Coder

4/2014 – Present, Corridor Coding Services Bismarck, ND

Perform day-to-day functions associated with hospice/home health coding, Q/A (quality assurance), and OASIS review, abstracting and revenue cycle.  Review patient records for proper and complete documentation.  Review physician notes and obtain necessary clarifications when necessary.  Follow all Coding Guidelines and company procedures.  Assign appropriate ICD-9-CM and ICD-10-CM codes to all diagnoses and services and enter those codes into client’s health records systems.  Ensure strict confidentiality of patient records under HIPAA guidelines.  Act as a resource for staff who have questions about coding.  Maintain information about the important terminologies pertinent to medical, physiology, and anatomy subjects.  Participate in monthly meetings and roundtable discussions to establish better policies and procedures, as well as coding practices.  Extensive knowledge of Force, Homecare Homebase, Allscripts/OnBase, Cerner, HEALTHCAREfirst and other EMR’s. Quality Assurance of completed coding worksheets checking for improper coding and/or sequencing and that the coder followed all Coding Guidelines.  Create education worksheets for coders who need specific guidance.

Medical Transcriptionist/Editor/Mentor

10/2011 – 01/2014, Houck Transcription Pottstown, PA

Transcribed and edited recorded or written material in an acute care setting for three large hospitals, including operative reports, discharge summaries, transfer summaries, history and physicals, consultations, physician letters and notes, autopsy reports, OB/GYN histories, Hematology/Oncology Clinic notes, Men’s Health Clinic notes, Memory Clinic notes, Transplant Clinic notes, Neurology Clinic,  notes, TB Clinic notes, Cardiology Clinic notes, Pulmonology Clinic notes and Endoscopic Procedure notes.  Verified accuracy of patient information such as name and identification number; verified accuracy of transcription for correct punctuation, grammar and spelling.  Maintained logs of medical procedures, incoming dictation and transcription records.  Ensured strict confidentiality of patient records under HIPAA guidelines.  Followed up on physician’s late or missing dictation.  Performed all updates in EditScript platform.  Met or exceeded all turnaround times on regular and STAT dictations.  Served in a mentor capacity.  Trained all new transcriptionists in the AIM Mentoring Program.  Proofread, edited and graded all participants work.  Helped participants become proficient in all accounts before recommending them for graduation.

Medical Transcriptionist

2/2010 – 8/2012, AP Medical, Inc. Pittsburgh, PA 

Transcribed all reports for five specialty clinics.  Specialties included Urology, Physical Therapy, Ophthalmology, Family Practice and Dermatology.   Ensured strict confidentiality of patient records under HIPAA guidelines.  Followed up on physician’s late or missing dictation.  Met or exceeded turnaround times on regular and STAT dictations.  Ensured accuracy of all transcribed reports through proofing and quality assurance.

Circulation Clerk

5/2005 – 7/2008, Intermountain Elkins, WV

Received all incoming calls in the Circulation Department and followed up on customers past due accounts, posted credit card payments into the system, entered new customer information into the system, edited customer information in the system and data entry.  Helped with the organization and implementation of seasonal sales specials.  Ensured customer support and satisfaction.  Substituted paper routes when needed.

   
Education
6/2015 – 7/2015  Fazzi’s ICD-9/ICD-10 Training and Certification Program

§  Completed Fazzi’s advanced ICD-9/ICD-10 Training and Certification program.

§  33-hour Chapter-by-Chapter ICD-10 training.

§  5-hour ICD-9 refresher/dual coding practice.

§  Received 33.5 in ICD-10 CCEs.

3/2015 – 4/2015 Bridge Program into Home Health – CHEX eLearning

§  4-week training program designed to bridge the gap between acute care and post-acute care coding, specifically focusing on the home health sector.

§  Focus on specific rules and guidelines covering the home health setting.

§  Obtained my Board Certified in Home Health – Coding (BCHH-C) in ICD-9 credential through the National Credentialing Board of Home Health & Hospice.

§  Obtained my Board Certified in Home Health – Coding (BCHH-C) in ICD-10 credential through the National Credentialing Board of Home Health & Hospice.

3/2011 – 9/2013  DeVry University Online

§  Graduated in May 2013 with Honors/Alpha Sigma Lambda.

§  Program accredited by the Commission on Accreditation for Health Informatics and Information Management Education (CAHIIM), in association with the American Health Information Management Association (AHIMA).

§   4.0 grade point average.

§  Dean’s List recipient every semester.

§  Recipient of the National Engaged Leader Award.

Related Courses:  Health Data Classification Systems I (ICD-9/ICD-10, CPT and HCPCS), Medical Terminology, Health Information Systems, Human Biology, Human Pathology, Desktop Database Software, Intercultural Communication, Health Statistics, Quality Assurance/Health Care, Health Record Applications, Supervision and Management Practices for HIT, Clinical Practice, Advanced Coding and Reimbursement, Pharmacology for HIT.

§  Obtained my Registered Healthcare Documentation Specialist credential through AHDI on March 10, 2014.

§  Obtained my Registered Health Information Technologist credential through AHIMA on April 24, 2014.

11/2010 – 01/2011  West Virginia  Wesleyan College Buckhannon, WV

§  Administrative Medical Specialist with Billing and Coding + Medical Terminology certificate.

§  Medical Transcriptionist certificate.

09/2003 – 09/18/2004  Houston Dental Assistant School Houston, TX

§  HDAS Dental Assistant Certificate.

§  Health Care Provider CPR Certificate.

1995 – 1999  Kingwood College Kingwood, TX

§  Diploma received .
 
Affiliations
§  10/2011 — Present: American Health Information Management Association

§  10/2011 – Present:  American Health Data Institute

§  02/2012 – Present:  Healthcare Information and Management Systems Society

§  08/2013 – Present:  Alpha Sigma Lambda

§  05/2013 – Present:  The National Society of Leadership and Success

§  09/2014 – Present:  Project Vote Smart

§  05/2015 – National Credentialing Board of Home Health & Hospice

Skills

§  Dedicated to providing premium patient care

§  Knowledge of Medical Business practices and general office duties

§  Typing 80 WPM

§  ICD-9-CM, ICD-10-CM, CPT and HCPCS coding

§  Quality Assurance

§  Medical insurance billing and reimbursement

§  Accurate transcription of dictated medical reports in a timely manner and ability to use designated reference materials

§  Deep knowledge of medical terminology, anatomy and physiology, pharmacology and the various medical specialties as required in areas of responsibility

§  Excellent communication skills (both verbal and written) necessary to perform the essential functions of the position (included but not limited to English usage, grammar, punctuation and sentence structure)

§  Ability to work and communicate in a positive and cooperative manner with management and supervisory staff, medical staff, co-workers and other healthcare personnel and patients seeking assistance and clarification and resolving problems

§  Strong ability to operate designated word processing (e.g., PC, word processing and other software), dictation, transcription equipment, and other equipment as specified for the department’s needs

§  Thorough understanding of HIPAA guidelines

§  Chart assembly, control, access and storage

§  Patient scheduling

§  Bookkeeping and filing

§  Patient education

§  Medical records management

§  Ability to follow directions, participate as part of a team, as well as work independently