Tamya Wilson

Customer Service

  • Profile Created:
  • 5 years ago

Candidate Description

Tamya Wilson

2407 Kimberly Drive

Lynn Haven, FL 32444

850-319- 1288

Email: Tamya33@gmail.com

I am actively seeking a managerial position commensurate with my experience, which is at once, both challenging and

rewarding. I am open to industries I have been exposed to as well as new experiences in which I can use and expand my

CJ’s at the beach- Panama City Beach, FL March 2015 to May 2016

Inspected units, organized cleaning list for housekeeping, helped guest with any issues formed, assisted with bookings

for guest, inventory of cleaning supplies for units and supply closets.

Academy of Hospitality- Panama City Beach, FL October 2014 to March 2015

Over saw 100 plus employees for numerous locations for Academy. Weekly payroll and timecards, control

of accounting books. Filing, bookkeeping, organization of office for company. Daily use of excel, word,

power point programs, and Quickbooks.

Front Desk Receptionist/Bookkeeper

Emerald View Resorts – Panama City Beach, FL – November 2013 to November 2014

Customer service. Assisting guests with room reservations, event plans and execution. Worked with guests to resolve

any issues, upgrades and or facility issues in coordination with maintenance and other staff. Cash handling, and

reconciliation. Computer fluent in Microsoft Office programs including Word, and Excel.

Bookit.com – Panama City Beach, FL – April 2013 to September 2013

Worked with travelers and coordinated their booking of flights, hotels, rental cars and travel packages such as all-

inclusive trips. Booked itineraries based on guest needs and executed all required documentation and financial

information for the Company as well as assuring each traveler had all needed questions answered and was satisfied with

Sharky's Restaurant and Beach Club – Panama City Beach, FL – April 2010 to November 2012

Scheduled and managed over 50 employees including servers, kitchen staff, bus staff and bartenders. Involved with all

aspects of the operation including cash reconciliation, staffing for special events, loss prevention, risk management and

Sonic Drive in – Panama City Beach, FL – December 1999 to April 2010

Oversaw all general operations. Scheduling, training, policy and procedure refinement, cash handling and hands on

daily operational execution. Certified training directives for the region, for over 60 employees and over 5 locations. Had

P&L responsibility as well over the entire region.

Taco Bell, Tacala, Inc./ DJ enterprises – Panama City Beach, FL – June 1992 to November 1999

Began as a cashier and ascended to shift manager before being promoted to General Manager with total store

responsibility. Worked with employees to obtain sales goals, cleanliness standards, scheduling and training completion.

Developed other managers to conform to corporate standards and insure compliance with best practices.

Advanced Diploma Bachelor’s Degree in Psychology

Charles Henderson High – Troy, AL Troy University-Troy, Al

Websites Packages from Network Solutions®!