Summary of Skills

Administrative Skills
•     Supported 12 upper and mid-level executives, including the CEO on an as needed basis, in scheduling, travel coordination (including group travel), and special projects.

•   Handled internal and external correspondence for CEO and other executives on an as needed basis.

•     Coordinated presentations, board and investor reports, marketing materials, and various documents for the CEO and other executives.

•    Developed, edited, and distributed a quarterly newsletter to 500+ employees and 2000+ clients and vendors to keep abreast of company news, charitable giving, and corporate successes.

•    Managed supply inventory and completed all necessary ordering  and purchasing, including special orders and price shopping, for entire office (250+ employees), including warehouse and lab, and special orders for branch locations.

•   Prepared  and submitted expense reports.

•     Completed basic and advanced clerical duties: reception support, mail distribution, filing, photocopying, faxing, binding, data entry, research, contract administration and management, survey/questionnaire completion, and diversity certification applications and tracking.

Service Skills
•    Maintained the highest level of confidentiality.

•   Phone skills, including troubleshooting issues and questions and screening calls.

•    Customer service skills, including assisting office team with issues, greeting visitors, and hosting clients.

•    Assisted clients with onboarding  and business process.

Event Planning Skills
•     Coordinated and planned all aspects of monthly speaker and networking events, including publicity, registration, and execution.

•    Assisted in planning and execution of large-scale gala events and client dinners.

Philanthropic Skills
•    Organized all aspects of annual United Way campaign, including daily events, employee contribution registration, committee meetings and planning, kickoff meeting and celebration. In 2 years time, took giving participation from ≈35% to 93% and ReadUp participation  from 8 volunteers to 19.

•    Assisted in making company philanthropic giving decisions and partnership determinations.

Computer Skills
•   Mac and PC/Windows proficient

•   Microsoft Office Suite, Chrome/Google Docs, and Adobe trained

•    Website CMS adept and working knowledge of HTML

•     Black and white box , incremental integration, functional, system/ end-to-end, sanity, stress/load, usability testing 

•    Social Media Management experience: Facebook, Twitter, LinkedIn, Google+, Instagram with direct experience applying to the aims of the company.

•   Quick to learn new programs  and processes.