TERRY ARCHIBALD

3875 CAMBRIDGE STREET, LAS VEGAS, NV 89119 ● 702-608-4212 ● TERRY.COFIELD78@GMAIL.COM

PROFESSIONAL PROFILE

Virtual Lease and Rental Assistant with 16+ years of experience implementing Executive Property Management solutions for companies and property owners in the leasing/real estate industry. Collaborating with leasing managers, property managers, owners, and resident assistants to optimize their operation programs. Adept at managing multimillion-dollar projects. Seamlessly assisting managers in ensuring maximum occupancy of rental units with high renewal rates. A successful negotiator with an unprecedented ability to perform well under compelling pressure.

Customer Service and Organizational skills amply demonstrate proficient mastery in these Core Competencies: Relationship Management, Property Management, Construction Project Management, Lease Administration, Financial Analysis, Business Office Management, Executive-Level Administrative Support, Commercial Negotiations, Vendor/Landlord Management, Market & Lease Analysis, Commercial Real Estate/Retail Lease Compliance, QuickBooks, Phone/Audio Systems, Microsoft Office Suite (Word, Excel spreadsheets, Outlook), Office Software (Gmail, Calendar), Yardi Voyager Plus, Entrata, Workshare, Typing Skills (51 wpm), Excellent Communication Skills, Troubleshooting, and Detail-Oriented.

CAREER HIGHLIGHTS

• Optimized business processes in marketing on advert websites, cutting advertising expenses by 20%. This led to the attraction of more potential tenants and co-worker job satisfaction.
• Advertised to local universities, increasing the occupancy rate from 30% to 85% in less than two months.
• Maintained the occupancy rate at the level of 96% at the minimum.
• Work independently, securing my first residential lease at the Retreat within 2 days of starting work.

PROFESSIONAL EXPERIENCE

Leasing Consultant – 02/2020 to Present
The Retreat/Pinnacle Living – Las Vegas, Nevada
• Asset Management, Invoicing, Data Management, Reconciliations.
• Generate interest in the community by directing guided tours of each rental.
• Run background checks on potential tenants to evaluate their credit status and criminal records.
• Cultivate tenant relationships leading to high occupancy rates, minimal turnover, and renewal of long-term rent leases.
• Maintain dedicated contact with lessees, overseeing their welfare and resolving property issues.
• Regulate the processing and approval of client applications and residential lease documents.
• Elaborate the terms of the lease, rental rate and period of payment to tenants.
• Ensure the proper documentation and storage of leasing files.
• Ensure accuracy via business correspondence, billing/collections, data entry, proofreading, and follow-up.
• Resolution of landlord/tenant and rent issues.
• Certify apartments for move-ins and move-outs while maintaining calendar and schedules.

Leasing Manager – 02/2018 to 07/2019
The Point on Flamingo/SG Fusion Living – Las Vegas, Nevada
• Directed a team of six Resident Assistants and one Leasing Professional.
• Designed and implemented high-quality marketing initiatives for existing and potential residents.
• Presented monthly/annual reports on administrative situations, financials, and property conditions.
• Updated reporting of operations, renewals, and terminations on a daily basis.
• Developed policies necessary for excellent verbal communication and improving profitability.
• Ensured completed correspondence was in accordance with rental and transactional laws and thoroughly educated residents on required stipulations in the agreements.

Cashier – 01/2016 to 04/2017
ShopRite – Bedford Hills, New York
• Scanned, bagged, logging, and loaded purchases; processed financial transactions and age verifications.
• Met item-per-hour and scanning goals (hundreds of daily transactions).
• Distinguished as the store’s first associate to consecutively pass the “Secret Shopper Test”.

Assistant Store Manager – 07/2010 to 12/2015
Pier 1 Imports, Inc – Bronx, New York
• Provided leadership to 21 associates, 4 team leaders, and a coordinator, for a well-functioning, eager to learn team.
• Constructed then managed a motivated warehouse group of four well-trained staff.
• As Head of Commercial Visual Merchandising, profits increased by 30% through effective sales training and profit/loss troubleshooting.

Recruiter and Real Estate Assistant – 04/2008 to 07/2010
Bruce Henry Associates – Oakland Park, Florida
• Specialized in Dental, ENT, and Pharmaceutical recruiting. Screened applicant resumes while coordinating phone/in-person interviews.
• Supported employee integration by helping new hires establish legal housing, schooling, and registration.
• Planned and organized executive logistics for board gatherings, committee meetings, and administrative support.

Site Property Manager Assistant – 02/2008 to 07/2010
Highland Pines RV Park – Deerfield Park, Florida
• Marketed rent vacancies with a 100% occupancy rate.
• Prepared availability, quarterly, and yearly landlord reports. Processed approvals, invoices, tax calculations).
• Planned and directed residential functions and communications.

Construction Project Coordinator of Special Projects – 02/2004 to 1/2008
Comfort Systems USA – Tri-City Mechanical – Chandler, Arizona
• Assisted Project Manager in the drafting and issuance of project proposals, RFP’s, and budget correspondence.
• Reviewed contractor quotes, field inspection reports, and schematics while monitoring the progressive quality of work throughout project lifecycles.
• Performed accounting activities and managed appointments and monthly meetings.

EDUCATION & SPECIALIZED TRAINING

2018 Property Management Grace Hill Vision Property Management Training Online Courses
• Fair Housing/Preparing a Perfect Market Ready Apartment

2006 Bachelor of Science: Health Care Management Ashworth University Norcross, Georgia
• Coursework in the Management and Organization in Healthcare