Stella Kirkman

Administrative Assistant

stellakirkman@hotmail.com

360.513.4052

Experienced Administrative Assistant providing assistance in operations coordination support to meet business objectives.

 Relevant Skills

❖ Human Resources Processes                                                       

❖ Employee Management                                                                

❖ Time Management                                                                         

❖ Diplomatic & Self Directed Professional                                   

❖Database Maintenance

❖ Proposal & Business Correspondence                                       

❖Travel Coordination                                                                       

❖ MS Office 2012  

 ❖Scheduling    

 ❖Data-Entry/Database Maintenance                                                                                                                                                

Additional Skill Summary

Over 10 years experience in providing exceptional administrative and customer service support.  Proficient working use of MS Office software programs including Word, Outlook, Excel, PowerPoint Presentation Development, Research & Report Writing.

Successful completion of AAS Degree in Business Health Care Administration earning a 3.7 GPA that included relevant coursework in Medical Terminology, Business Administration & Financial Matters, Business Communication and Writing. Human Resources Management, Cultural Diversity, Internet Research and Report Writing. 

WORK EXPERIENCE

Human Resources Administrative Assistant

Ballard Marine Construction – Washougal, WA – April 2013 to December 2014

Supported Operations Coordinators, Executive staff and Company President with administrative project support.

Researched and secured daily and weekly travel, lodging, and vehicle reservations for Executive, Supervisory, and Diving personnel near job sites.

Negotiated lodging rates. Tracked airfare, lodging costs, and airline credits in Excel spreadsheet.

Completed weekly expense reports.

Composed and emailed New Hire welcome letters and paperwork.

Received and processed New Hire paperwork. Entered all employee file documents into company system

Verified I9 and payroll documents for submittal to payroll department and E-Verify system.

On boarding of Staff for Corporate and Regional offices.

Submitted background checks to online screening service.

Schedule drug screens. Emailed drug screen authorizations and clinic location emails to employees.

Created and maintained employee system files and hard files. Maintained dive certifications and Motor Vehicle Driver certifications in Excel database. Generated and distributed Operation reports.

Front desk reception. Answered high volume phones, screened and routed calls. Greeted and announced clients and visitors. Assisted Vendors. Other administrative support as requested.

 Accomplishments:  

Under a tight deadline, secured corporate housing for 60+ employees and Program Managers at an out of state six month construction project saving $30,000 over hotel expense.

Streamlined the new hire paperwork email request process for Divers improving the response time and submittal of all required documents.

Brought about awareness of HIPPA and HI TECH regulations with regards to Divers ADCI Dive Physicals delivery system and storage promoting effective risk management for the company.

Staffing Specialist

Volt Services Group – Vancouver, WA 

Recruitment, interview, and placement of appropriate candidates in Administrative and Light Industrial

positions for clients.

Responsible for Special Recruitment Projects and conducting job fairs geared towards special projects.

Processed background checks, drug screens, and administered skills assessment tests.

Negotiated pay/bill rates. Ensured employee files were compliant with federal and state regulations.

General processing of health benefits information, unemployment claims, and workers compensation.

Data entry of weekly time cards using proprietary accounting software and submission to accounting department.

Answered multi-line phones and performed employee pre-screening and applicant appointment setting in

Outlook. Provided exceptional customer service externally and internally.

Accomplishments:

High temporary and permanent employee retention rate. Self-rewarding in assisting applicants to secure gainful employment.

Assistant Manager/Job Coach

Goodwill Industries – Vancouver, WA 

Supervision of 15+ production and retail employees. Ensured productivity, pricing, and safety met company

standards.

Provided on-the-job training and support for persons with disabilities.

Performed case file management, employee progress, evaluations, and counseling.

Provide back-up cashiering and cash management of retail store employees

Reconciled cash drawers and prepared bank deposits.

Ensured exemplary customer service.

Accomplishments:

Successfully trained persons with disabilities to gain job skills. Consistently met production and sales goals.

EDUCATION

A.A.S in Business Health Care Administration

University of Phoenix – Phoenix, AZ

2009-2012

Washington State University

Social Sciences Course work

2012-2013

Clark Community College-Vancouver, WA

Vocational course work in Business Administration

Arizona Western College-Yuma, AZ

Computer Science