Rajeev Nair

English Writer, Research, typing

  • Profile Created:
  • 4 years ago

Candidate Description

RAJEEV M NAIR

DOB: 14/03/82

Email: beastnlshd@gmail.com

QUALIFICATION:

Passed B.A Eng Hons with 61%.

 
 EXPERIENCE:

2003 – 2009                            DELL INTERNATIONAL                                           Bangalore

Subject Matter Expert L2

Ø  Was given responsibility of providing live & ongoing floor issues to L1 agents.

Ø  Had to research on issues providing feedback to the core team in Texas.

Ø  Was nominated for the esteemed Six Sigma project from the entire Tech floor.

Ø  Job profile also included monitoring live calls & provide required direct or indirect feedbacks to the respective agents.

Ø  Applied for Technical Analyst in 07 through IJP.

Ø  Was selected by a panel of US Admins.

 

Technical Analyst L3

Ø  Role primarily involved performing customer visits throughout the Country in the commercial segment.

Ø  Customer visits included companies like: Infosys, HP, Texas Instruments, Emerson Process & Delliot.

Ø  Had to undergo rigorous training on people management skills & communication skills.

Ø  Work area included providing detail info on upcoming Dell systems to the client before or during placing bulk orders.

Ø  In  July‘08’ was nominated for the role of Team Manager by the Director.

 

 

 

 

 

Team Manager

Ø  Profile included providing feedback to the core teams in Penang, Texas, & Xiamen.

Ø  Was in charge of placing high Profile orders.

Ø  Was handling a Team of 22 members.

Ø  Appreciated by the Director for taking extra initiative for making the first online forums for agents & customers on ongoing & company related feedbacks.

Ø  Put down my papers in Jan 09 due to personal & official reasons.

 

Feb ‘09’ – Jan ‘12’                                         SPS GROUP                                            Kolkata

Brand Manager

Ø  Had to come up with new Ideas for building several Brand for SPS Group products.

Ø  Was required to meet several Clients regarding PR.

Ø  Area of work also included fixing of Display locations across Eastern India.

Ø  Needed to create Artwork for their respective products on Displays E.g.: Pop’s, Billboards etc.

Ø  Handling the complete Corporate Affairs of the Group.

Feb ‘12’ –  June 14’                                USP Entertainment                                         Kolkata

 Operations Manager

Ø  Planning & rolling down Events for existing clients through client feedbacks.

Ø  Taking care of the entire event during the owners absence.

Ø  Speaking to various vendors for cost effective props.

Ø  Planning & Rolling events for Corporate’s outside Kolkata.

Ø  Was also into Artist management for Private & Corporate Events.

June ‘14’ –  Dec ‘14’                              My Tasker                                                          Kolkata

L2 Executive

Ø  Was provided 15 Days Training period.

Ø  Excellent communication skills.

Ø  Ability to understand difficult Accents of Doctors / Patients in an Audio file.

Ø  Was acknowledged by the Director of the Company for excellent performance.

Ø  Had 100% accuracy for transcripted files.

 

 

 

INTEREST:

Working Out, Playing Pool, Badminton, Cricket, Snooker & Guitar.

 
 

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