Experienced in medical billing, basic medical terminology and coding, data entry, customer service,and
clerical tasks. Supervisory experience in customer service/sales and human services jobs. I am comfortable with Microsoft Word and Excel, as well as IDX, Perfect Care, MPM/Meditech and various electronic medical records software. I am able to learn quickly and care deeply about being both accurate and efficient when I work. I excel at organization, training new coworkers and team members, and troubleshooting minor tech support issues.

WORK EXPERIENCE
Medical Billing Team Coordinator
Med Care Administrators – Marcy, NY – September 2013 to Present
Responsible for managing workflow, employee training, standard operating procedures, and contact with
providers and their staff – and doing my share of charge entry, payment entry, verifying correct coding,
and following up on accounts receivable and insurance denials for a large medical group. The physicians
I work with include primary care doctors, ENT specialists, and general surgeons. I am comfortable with
inpatient, outpatient and ER consults as well as surgical billing and helping patients resolve their questions
and complaints. I am currently working in both Perfect Care and MPM/Meditech.

Patient Biller
Little Falls Hospital – Little Falls, NY – May 2011 to August 2013
Patient Biller (Workers’ Compensation, No-Fault Insurance, and Self-Pay Accounts)
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Workers Compensation and No-Fault Insurance- Responsible for all aspects of preparing accounts for billing,
mailing and/or electronically uploading bills, collecting and posting payments from insurance companies, and
recording and responding to correspondence regarding these accounts.
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Self-Pay Accounts – Ensure that every self-pay visit is checked for insurance coverage before billing.
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Misc – various clerical duties such as check and cash deposits, supplies ordering, etc. Also
served as the main contact for patients who called for billing assistance or came to the office to pay their bills.

General Office Clerk
Little Falls Hospital – Little Falls, NY – September 2008 to May 2011
(Had to cover both switchboard and registration positions as directed)
Switchboard – Responsible for answering phone and directing calls for entire hospital. Also
greet patients and provide information to help them find what they need. Receptionist for outpatient registration
(for Radiology, Laboratory, Nuclear Medicine, Cardiac Testing, Physical Therapy, Ambulatory Surgery and
PreOperative History and Physical departments) directing patients to staff who are available. Also required to
register patients 5 to 10 times per day to keep them from waiting too long. In direct contact with physicians
and their offices throughout the day.
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Outpatient Registration Responsible for verifying patient information and entering
specific information about their visit into IDX computer system. Also responsible for admitting, discharging,
and transferring patients in computer system. Make phone calls to
insurance companies for authorization/notification purposes and input notes for billing
department. Participate in patient billing process by matching all charts from above mentioned departments,
as well as Emergency Department, with charge reports generated by them, before sending to billing or coding
department as directed.

CERTIFICATIONS
Certified Medical Reimbursement Specialist
February 2016 to February 2017
American Medical Billing Association