Jamila Simpson

Frankfort, KY 40601

502-320-7215

                                 Email: Jsimpson2085@gmail.com Website:Jyourva.com

Objective:

To obtain a position that will allow me to employ my considerable variety of clerical, secretarial, and administrative skills and/or medical knowledge and Communication skills.

Qualifications

I have knowledgeable, skills, and abilities of methods, procedure, policies, objectives, and standard practices of office, clerical, and administrative procedures, operations of standard office equipment and a personal computer and software applications for word processing, spreadsheets, presentations, database management, and related office procedures. Customer Service interaction, and telephone skills. Filing, data entry, type 70+wpm, appointment scheduling.

Skills and Abilities:

Excellent Organizational Skills, proficient in computer applications such as: EMARS, MS Office Suite, word, excel

(ex. v-look up, pivot table), PowerPoint, outlook, access, Photoshop 5.0, WordPerfect Corel 8, internet, typing speed 70+wpm,10 key typing multi-task, organizational skills, fax machine, photocopier, multi-phone line, mailing, machine, stamp machine, cash register, scanner.  Data Entry CRM, Uploading and downloading documents into correct file.

Experience

 J Your VA, LLC – Virtual Assistant – Self Employed                                          Present

Process new member paperwork. Updated current association member information. Performed heavy data entry, at least 100 people a day. Assisted as backup to department receptionist as needed. Compared data with source documents, and re-entered data in verification format to detect errors Compiled, sorted and verified the accuracy of data before it entered Located and corrected data entry errors Maintained logs of activities of completed work Loaded machines with required input or output media such as paper, cards, and disk.

Kentucky Higher Education – Contract – TekSystems                                        09/2017 -01/2018

Document Processing Process documents and learn processes involved in coordinating agency document workflow. Prepares documents for imaging by identifying and grouping various form types. Operates processing equipment such as (automated mail sorter/slicer, automated mail extractor, rapid extraction desk, scanner/imager, check encoder) and maintains production reports. Keys document information used to index documents and verifies indexing data. Review incoming documents for accuracy and completeness and route documents to distribute workload; and performs other duties as required.

 Kentucky Bar Association – Temporary Adecco                                                   08/2017-09/2017

Accounting Payment Processing data entry

 Learning Tree Christian Academy – Temporary Childcare Part-time Provider        08/2016 –05/2017
Provide Care, Attention, and Early Learning Steps to Infants and Toddlers.

Kentucky Housing Department-Mortgage Loan Production Specialist                         11/2015-05/2016 (Contractor- Office Team)                                                                                                                Frankfort, KY
Customer Service, Product Knowledge, Quality Focus, Problem Solving, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analyzing Information, Multi-tasking

Mapi- Real World Evidence- Quality Assurance Assistant                                              08/2015- 10/2015 (Contractor-Office Team)                                                                                                             Lexington, KY
Under the responsibility of the Quality Assurance management, the Quality Assurance Assistant is responsible for the management of documents related to the quality system and quality management. Additionally, the Quality Assurance is responsible for providing support to Quality Assurance staff, and other administrative tasks, as requested.

Cabinet of Education Workforce- Office of the Secretary- Office Support                   10/2013-5/2014 (Contractor-Adecco)                                                                                                                           Frankfort KY

Scanning and Archiving documents maintaining several records, as well as reports keeping an eye on all the actions         in the department aiding staff or clients. Offering support services creating healthy working relationship with staff management of different departments. Assessing the work of the department multitasking jobs at the same time follow guidelines       set by the department. Also, handling faults/Preparer Individuals who prepare, code, review                 and/or process sponsored   and non-sponsored accounting transactions in compliance with Travel Authorization and Reimbursement policies and procedures and funding agency restrictions; resolve discrepancies; and prepare reports.         As the preparer, I create the TA in the financial system EMAR including justification, estimated and/or actual costs,  dates, and accounting information. When complete, the TA is submitted for approval.

Kentucky Department of Insurance-Consumer Protection Division                               06/2013-08/2013 Medicaid Prompt Pay (Contractor-Adecco)                                                                                Frankfort, KY

CHFS-Cabinet of Human Resources Program Integrity                                                 09/2011-02/2012           Clerk III- Provider Enrollment (Contractor-Kelly Service/Adecco)                  Frankfort, KY
Duties will vary with the institution, answer questions that applicants may have about enrollment and data entry enrollment applications into the computer, maintain enrollment information, explain eligibility requirements to applicant, determine eligibility of applicant, send necessary letters and correspondence.

Valvoline Instant Oil Change                                                                                              03/2010-05/2011           CSA (Full-time Customer Service Advisor)                                                                   Frankfort, KY
The Customer Advisor is responsible for providing outstanding customer service to customers, recommend additional services advised directly from manufacture and product features, create long term loyalty bonds with customers, drive sales and profitability of the store, and maintain a clean and well merchandised store. Customer Advisor explains warranties, options, pricing, benefits and services to customers and potential customers.  The Customer Advisor must complete projects as assigned by Manager.

 
American Laser Center – Receptionist                                                                11/2007-02/2008

(Contractor -OfficeTeam)                                                                                         Farmington Hills, MI

Planned and coordinated logistics and materials for board meetings, committee meetings and staff events. Ordered and distributed office supplies while adhering to a fixed office budget Coordinated domestic and international travel arrangements, including booking airfare, hotel and transportation.  Managed office supplies, vendors, organization and upkeep. Directed guests and routed deliveries and courier services.  Answered and managed incoming and outgoing calls while recording accurate messages. Opened and properly distributed incoming mail. Greeted numerous visitors, including VIPs, vendors and interview candidates. Maintained a clean reception area, including lounge and associated areas. Organized all new hire, security and temporary paperwork.

Caraco Pharmaceuticals Data Entry/Quality Control                                                      09/2007-11/2007   (Contractor- Office Team)                                                                                               Detroit, MI
Compare data with source documents, or re-enter data in verification format to detect errors. Compile, sort and verify the accuracy of data before it is entered. Locate and correct data entry errors, or report them to supervisors. Maintain logs of activities and completed work. Select materials needed to complete work assignments. Store completed documents in appropriate location.

Detroit Catholic Pastoral Alliance – Secretary                                                               01/2006-06/2006

Short-Term                                                                                                                         Detroit, MI

Customer Service Strong Interpersonal Skills Microsoft Office Proficiency Time Management Incoming Mail Dedicated Team Player Multiple Tasks

Sacred Heart Church – Assistant Secretary                                                                    06/2003-06/2005

                                                                                                                                             Detroit, MI

Greet all visitors, handles incoming calls and performs general administrative duties, fielding telephone calls, word processing, filing, faxing, internet research, data entry sorts and distributes mail and operates manual and electronic mailing equipment.                             

Education:

University of Phoenix- (online)

Business Administration and Human Resource Management            Phoenix, AZ                           2013-2015

Everest Institute

Medical Assistant Diploma                                                                Detroit, MI                      2007 (Graduated)

Cass Technical High School
Avocational Music                                                                             Detroit, MI                              2003 (Graduated)

References:

Upon Request