Personal information.

Henry Mmene Mudzembi,

Date of birth: 28th October 1985,

Sex: Male,

P.O Box 00100-2601 Nairobi,

Cell phone number: 0727373032,0770977547,

Email: hhmene@yahoo.com and hhmmene@gmail.com.

CAREER PROFILE:

I have extensive skills in computer hardware and software maintenance. I am currently learning through online courses on how to be a front-end web developer and graphic designer. I would like to be an IT support staff in your organization.

Professional strength:

1.      I can assemble computer hardware.

2.      I have some skills in network troubleshooting and network cable crimping.

3.      I also know how to install windows operating system.

4.      I also have knowledge in Microsoft office.

5.      I also know how to install various softwares for example antivirus software.

6.      I also know how to manually and automatically update an antivirus.

7.       I have good interpersonal and communication skills.

8.      I have no problem working in a team.

Professional Experience:

Jubilee political party.

Casual and volunteering from 23rd February to 1st April 2017.

Scanning of aspirant’s documents and photos.
Creating and editing records of aspirants in Jubilee’s CRM system.
Filing of aspirant’s documents after going through the CRM process.
Cropping aspirant’s passport size photos after scanning.
 

CMC Motors group.

Internship and volunteering from 7th April to December 2015.

Installation of window 10, windows 7, windows 8.1 and windows xp.
Patch cord and module termination.
Network problems troubleshooting.
User data backup and transferring.
Setting up new users on Microsoft outlook email service.
Transferring Microsoft Outlook emails and configuring them on new computers.
Installation of Microsoft Navision.
Troubleshooting printer problems.
Troubleshooting computer problems.
Restoring user profiles and settings after pc formatting.
Help desk support using TeamViewer software.
Installation and configuration of VMware.
Networking printers.
Upgrading windows xp, windows 7 and Windows 8 to windows 10.
Shifting user data from one user profile to the next one.
Ghosting one Operating system and its contents into blank hard disks using Norton ghost.
Changing user profile rights on a computer for example giving a user administrative privilege.
Inserting a computer into a new domain.
 

In depth Research Services.

From 10TH to 14th December 2011.

Setting up a projector.
Installing Geographic Information System software.
Troubleshooting wireless internet connection problems on individual laptops.
Providing general help when the attendees needed something during training.
 

Arid Lands Resources Management Project II (ALRMP II) now known as National Drought Management Authority (NDMA).

From 1st February 2011 to 6th May 2011.

Installation, maintenance and upgrading computer hardware and software.
Help desk and user support.
Creating data back-ups.
Monitoring and evaluation
Maintenance and Troubleshooting of Local Area Network connectivity
Ministry of state for the development of Northern Kenya and other arid lands.

From September 6th 2010 to November 6th 2010.

Information technology Internship

1.            Configuration of Local Area Network.

2.            Updating Web based application.

3.            Providing user support.

4.            Repair and maintenance of ICT equipments

5.            Training of User.

Arid Lands Resources Management Project II (ALRMP II) now known as National Drought Management Authority (NDMA).

 From November 2009/ February 2010.

Data entry clerk and partially working as an Information Technology intern.

1.      Responsible for entering previous fiscal years records from physical files into a computer.

2.      Troubleshooting network problems.

3.      Installing Windows Operating systems, printer softwares, antivirus and other softwares.

4.      Troubleshooting printer problems.

National Hospital Insurance Fund (NHIF).

October 2008/ December 2008.

Information Technology intern.

1.      Troubleshooting network problems.

2.      Assigning network addresses.

3.      Installing various softwares for example Windows Operating system, karspersky antivirus and various printer softwares.

4.      Updating the antivirus and the operating system.

5.      Network cable crimping.

6.      Computer hardware troubleshooting.

Additional skills:

1.      Beginner at creating logos using adobe illustrator cc 2017.

2.      Beginner at adobe InDesign.

3.      Beginner at photoshop using photoshop cc 2017.

4.      Beginner at HTML/HTML5, CSS/CSS3 and JavaScript and jQuery.

5.      Beginner at WordPress.

Education summary:

1.      Institute of Advanced Technology (2014) – CISCO (Cisco Certified Network Associate).

2.      Institute of Advanced Technology (2012) – VB.NET.

3.      Institute of Advanced Technology (2012) – Dreamweaver 2008.

4.       Vision Institute of Professionals (July 2005-June 2007) – Diploma and Higher diploma in Information System.

5.       Institute of Advanced Technology (2004) – Microsoft office.

6.      Institute of Advanced Technology (15th November 2004 – 4 February 2005) – User support (A+).

7.      Institute of Advanced Technology (7th March 2005 – 1 April 2005) – Network support (N+).

8.      Ruiru High School (2000-2003) -Kenya Certificate of Secondary Education.

Interest and Hobbies:

1.      Playing soccer.

2.      Music and movies.

3.      Drawing.

Referees:

Chris Opiyo.

Telephone Number: 0722885729.

Moses Muchiri.

Email Address: mmuchiri@cmcmotors.com.

Telephone Number:0720943968.

Kennedy Karani.

Telephone Number: 0721440526.

Email Address: kazykarani@yahoo.com.