GABRIELLE ANTOINETTE WILLIS
Norcross, GA 30093 | 678-779-3227 | Gabrielle.Willis@yahoo.com
Professional Summary
Objective: I take pride in my outgoing personality, upbeat attitude, and result-oriented mindset. I believe these qualities give me the ability to provide a remarkable contribution to any organization. I’m comfortable in fast-paced environments requiring exceptional customer service and organizational skills. I am fluent in multi-tasking, paying attention to detail, teamwork collaboration and problem solving. I am reliable, friendly, energetic, and hardworking. My goal is to exceed expectations and due to outstanding performance, I am consistently asked to take on increased responsibilities.
Skills
• Excellent computer skills with particular emphasis on Microsoft Word, Excel, Outlook, QuickBooks and Power Point
• Outstanding oral and written communication skills
• Strong work ethic
• Ability to work well with co-workers and all levels of management
• Highly motivated, enthusiastic and capable of working with minimum supervision
• Well versed on a multitude of administrative duties
• Outstanding written and oral communication skills
• Excellent customer service
• Generate expense reports
• Recruitment
• Scheduling
• Recruitment strategies
• Candidate pipeline management
• Interview scheduling
• Developing candidate pools
• Pre-screening candidates
• Data entry
• Clerical support
• Time management
• Outbound calling
• Interviewing and on boarding
• Administrative skills
• Excel spreadsheets
• Preparing acceptance notifications
• Sorting applicants
• Data analysis
Work History
American Income Life, Executive Assistant/ Recruiter 03/2012 to 08/2019
Beltsville, MD
• Kevin Davis, State Director 301-937-1653
• Created Spreadsheets for the Quality Control department
• Maintained inventory and orders general office supplies
• Worked as a liaison between policy holders and Home Office
• Collected necessary documents for policy approval
• Handled new hire paperwork and was in charge of the on boarding process for new agents
• Responsible for the recruitment for all positions in the office
• Compiled appropriate information or data and prepared reports and other documents as requested
• Managed the recruitment department
• Faxed, mailed, and scanned necessary documents needed for approval
• Maintained strict level of confidentiality of all sensitive correspondence, data, and other information
• Assisted the State Director on all tasks that needed to be completed
• Answered a multi-line switchboard
• Prepared and submitted weekly and monthly reports
• Assisted with administrative duties
• Processed invoices, submitted check requests, and conducted similar office support tasks as requested
• Coordinated travel itineraries as well as meetings, trainings, and other events and completed expense reports for the State Director
Loss Mitigation Processor 01/2010 to 01/2012
NAARI Housing Counseling Agency – Tucker, GA
• Outperformed company average in achieving loan modification approval turnaround time of 30 days or less
• Provided expedient service cited as key to consistent customer satisfaction
• Collected vital information from clients
• Reviewed file documentation to guide each loan from preapproval to closing
• Effectively communicated with clients regarding the status of the loan modification
• Key liaison between company and client to make sure all programs are implemented properly

Administrative Assistant/Team Lead 06/2007 to 01/2010
Lasercraft Inc – Atlanta, Norcross, GA
• Monitored implementation of communication processes
• Prepared Spreadsheets for different counties around Georgia allowing the company to build rapport with our client
• In charge of the synchronization of files dispersed throughout the company
Administrative Assistant 01/2007 to 04/2007
Braver, Schimler, Pierce, Jenkins – Marietta, GA
• Preparation and duplication of company reports and documentation
• Prepared spreadsheets tracking tax information
• Categorized and indexed complex filing system
• Managed Internal mail distribution
Education
Mass Media
University of the District of Columbia – Washington, D.C.