Ms Elmarie Adlam

DOB : 1970/06/19

Single / Divorced

Mobile No. : +27 (0) 71 928 8596

Email Address : phoenixvirtualassist@gmail.com

AVAILABILITY : Immediately

EDUCATION AND TRAINING

South Africa

Grade 12 – Capricorn High School – POLOKWANE – 1988

MS Office Course – Kelly Girl – Cape Town – 1994

Certificate in Stable Management – Home Study College – 1996/97 (Lost Cert. while moving)

Excel Course – DPA Training – Hatfield – 1998/9

IP Pro Course (Data base) – Adams & Adams IT Training Centre – 2003

MS Word Course – Adams & Adams IT Training Centre – VTC Training – 2004

CMS Course (Invoicing) – Adams & Adams IT Training Centre – 2004/5

SANEF – Certificate Module 1 in Stable Management – 2005

Hope Centre – Hatfield Christian Church – Basic Counseling Training – February 2013

SADAG (South African Depression & Anxiety Group) – Counsellor and Support Group Training – August 2013

UNISA – BA Psychological Counseling – Current

Australia

Cengage Education – Business Administration Cert II – 04/2007 – 12/2008

Careforce Ministries – Course Facilitator’s Training – 2009

KEY SKILLS

Customer Service;

Client liaison;

Invoicing;

Dictaphone typing;

Minutes of Meetings;

Legal/Court documents;

Corporate Business Agreements etc.;

Editing of Documents;

Filing, Faxing and copying;

Switchboard and Reception;

MS Office Suite – (Excel / Word / Outlook / PowerPoint);

Trade Mark Recordals;

Internet Research;

Novell – GroupWise 5.5 / Corel WP 8 / Quattro Pro 8;

Drive32; IPPro; and ReportSmith 3.10 (Databases);

Corporate Governance – Company Document Administration;

Invoicing;

Copy Typing 50+ wpm;

Drawing up of various Trust documents, Wills and Testaments;

Counseling and Social Welfare

EMPLOYMENT HISTORY

ONEHOPE MINISTRIES NON-PROFIT – JANUARY 2017 – APRIL 2017 – PRETORIA – SOUTH AFRICA

POST HELD : Regional Administrative Assistant – Independent Contractor

PRIMARY TASKS : Filing, Faxing, photocopying and other general office administration, internal and external email correspondence, Travel co-ordinating, Diaries, Recording on company database system, Expense reports and internet research, hosting visitors, running errands

PREMIUM HOLDINGS (PTY) LTD – JANUARY 2013 – DECEMBER 2016 – MIDSTREAM – SOUTH AFRICA

POST HELD : Executive Assistant

PRIMARY TASKS : Drawing up of Commercial Agreements, Large volumes of dictation, Opening of files and recording details on database, Liaising with clients telephonically, Filing, Faxing, photocopying and other general office administration, Administering all company documents on Dropbox for Business folder, Arranging all Company Secretarial matters and changes on different companies, Sending internal and external email correspondence, handling some personal matters for Executives :- including but not limited to; payment of personal accounts; organising travel; checking emails; taking calls and redirecting where necessary, Travel co-ordinating for entire group of companies including Visas and accommodation for international travel, Updating company policies & procedures for Chief Operating Officer, Diaries, Taking Customer Service complaint calls and redirecting where necessary, Managing reception staff, Assisting all company departments with various office administration duties

REFERENCES : Mr AJ Coetzee : +27 (0) 82 559 8272 / aj@premiumgroup.co.za and/or Mrs Merenchia Louw : +27 (0) 82 571 2242 / merenchial@premiumgroup.co.za

AJ COETZEE ATTORNEYS – JUNE 2011 – DECEMBER 2012 – PRETORIA – SOUTH AFRICA

POST HELD : Legal Secretary

PRIMARY TASKS : Drawing up of Commercial Agreements, Large volumes of dictation, Opening of files and recording details on database, Liaising with clients telephonically, Filing, Faxing, photocopying and other general office administration, Sending internal and external email correspondence, Arrange meetings and catering where necessary

SUPERB FLIGHT TRAINING – PRETORIA – SOUTH AFRICA

POST HELD : Office Administrator – Part time

PRIMARY TASKS : General Office Administration

MIRO ENTERPRISE MANAGEMENT SOLUTIONS – SEPTEMBER 2008 – MAY 2009 – AUSTRALIA

POST HELD : Virtual Client Co-ordinator – Self Employed

PRIMARY TASKS : General administration for small business clients, Updating of all policies and procedures, Training of staff, Updating database, Diary, Preparing all documentation, Internet Research, Client Liaison, Debit/Credit Control etc.

ADAMS & ADAMS Patent, Trade Mark and Copyright Attorneys – TRADE MARKS DEPARTMENT – 27 NOVEMBER 2004 – 13 OCTOBER 2006 – PRETORIA

POST HELD : Partners Secretary – Trade Mark Litigation

PRIMARY TASKS : Trade mark litigation secretarial work; Large volumes of dictation work, which includes urgent faxes/e-mails; Opening files and recording details on litigation database; Preparing draft affidavits in anti- counterfeiting matters; Liaising with clients telephonically; Filing, faxing, photocopying and general office duties; Sending and receiving of e-mails; Typing and sending internal e-mails and memoranda; Large volumes of invoicing and other account related work.

ADAMS & ADAMS Patent, Trade Mark and Copyright Attorneys – TRADE MARKS DEPARTMENT – 9 SEPTEMBER 2002 – 27 NOVEMBER 2004 – PRETORIA

POST HELD :  Trade Marks Secretary/Typist – Recordals

PRIMARY TASKS : Assignments, Changes of Name; Registered users/licences; Changes of Address/for service; Changes of Instructing Agents; Amendments of Registered Trade Marks; Trade Mark Renewals & General Administration relating to the above which included invoicing, faxing etc.

FORD MOTOR COMPANY OF SA – PRODUCT ENGINEERING/SUPPLY PLANNING – 11 FEBRUARY – AUGUST 2002 (Primeserve Personnel) – PRETORIA

POST HELD : Secretary to Chief Engineer & Programme Manager (CONTRACT)

PRIMARY TASKS : Controls diary and arrange internal and external meetings.  Controls incoming telephone calls, redirecting where necessary.  Typing of documents, charts, schedules etc.  Control incoming mail to ensure orderly processing.  Controls attendance registers and payslips for employees.  Travel arrangements, local and foreign.  Handles ordering and follow-up of all stationery.  Arrangements for catering.

MASTERFOODS SA (PTY) LTD – 30 JANUARY – 8 FEBRUARY 2002 (Adecco Recruitment) – PRETORIA

POST HELD  : Office Assistant (TEMP)

PRIMARY TASKS : All travel/accommodation/transport arrangements of associates both in SA and abroad.  Incoming calls to MD and Managers, redirecting where necessary.

VARIOUS TEMPORARY ASSIGNMENTS – 8 JANUARY – 29 JANUARY 2002 – PRETORIA

FORD MOTOR COMPANY OF SOUTHERN AFRICA – CUSTOMER SERVICES DIVISION – 13 JULY 2001 – 7 JANUARY 2002 (Primeserve Personnel previously known as Privest) – PRETORIA

POST HELD : Private Secretary to Director – FCSD (CONTRACT)

PRIMARY TASKS : Controls diary and arrange internal and external meetings.  Controlled incoming telephone calls, redirecting where necessary.  Typing of letters, documents, charts and schedules. Incoming mail and ensure orderly processing.  Maintained Customer Service Director’s Policies & Procedures, filing and follow-up system.  Attendance registers and payslips for all FCSD employees. FCSD travel arrangements.  Maintained confidential files and personnel records of FCSD Managers.  Collating of presentations for Director’s Around the Country trips.  Handled ordering and follow-up of all stationery for FCSD.  Make all arrangements for overseas visitors.  Co-ordinated the “What’s Happening” newsletter weekly input to the region.

e-Merge IT Recruitment – MAY 2001 – JULY 2001 – LONEHILL

POST HELD :  Secretary/Support Administrator (TEMP)

PRIMARY TASKS : Capture CV’s, Changes, Prepare folders, Send CV’s via E-mail, Record feedback on CV’s sent, Filing, Reception, Switchboard, Screen calls, Boardroom, Replenish Supplies, Update and Maintain database, Internet research.

VARIOUS TEMPORARY ASSIGNMENTS – APRIL 2001

RBCC & CHRISTIAN SCHOOL – 15 JUNE 2000 – FEBRUARY 2001 – RICHARDS BAY

POST HELD : Receptionist / Admissions

PRIMARY TASKS : Switchboard (Hymax), Typing of correspondence, Receiving of cash, New student enrolments, Post, Faxing, Hall bookings, Typing of flyers for Church etc.

BROLL PPTY GROUP – NOVEMBER 1998 – 28 JANUARY 2000 – PRETORIA

POST HELD : Personal Assistant to Commercial Property Manager

PRIMARY TASKS : Switchboard (Jupiter), Typing of Correspondence, Typing of Minutes, Credit/Debit Control, account Reconciliations, Accounts, Management Reports, Typing of Budgets, Management, Showing Offices to Prospective Tenants, Screen calls and Banking.

PROFESSIONAL APPOINTMENTS – FEBRUARY – DECEMBER 1996 – PRETORIA

POSTS HELD : Typist/Girl Friday/Secretary (Constitutional Development) (TEMP)

PRIMARY TASKS : Typing of all documents, Diary/Appointments, Flight bookings, General Administration, Faxes, Post and Telephone

QUEST PERSONNEL – 1996 – (Various Short Assignments) PRETORIA

POSTS HELD : Reception/Girl Friday/Secretary (Unimark Distributors)

PRIMARY TASKS : Switchboard, Typing (Minutes, Posters, Documents etc.), Diarise/organise appointments, Travel Arrangements, General Administration, Faxes, Post & Filing

CELERITAS FINANCIAL RECOVERY SERVICES – SEPTEMBER 1995 – JANUARY 1996 – PRETORIA

POST HELD : Secretary/Receptionist (TEMP)

PRIMARY TASKS : ITC Checks, follow up on Debtors, typing, filing, faxing, and stationery

 FMW UNDERWRITING MANAGERS – SEPTEMBER 1994 – AUGUST 1995 – BELLVILLE

POST HELD : Girl Friday

PRIMARY TASKS : General Admin, Typing, Filing, Underwriting, Claims queries, Switchboard 

KELLY GIRL – MARCH – JULY 1994 – (Various Assignments) – CAPE TOWN

POSTS HELD : Receptionist/Clerk

PRIMARY TASKS : General office administration

REALTY 1 ELK – JANUARY – FEBRUARY 1993 – RUSTENBURG

POST HELD : Receptionist (TEMP) (Cathy’s Career Corner)

PRIMARY TASKS : Typing, filing, faxing, liaison with clients, switchboard, petty cash, reception, appointments 

FERREIRA, VENTER, LAWS & NEL CHARTERED ACCOUNTANTS – 1992 – TZANEEN

POST HELD : Receptionist

PRIMARY TASKS : Reception, typing, monthly phone bills, filing, faxing, opening new files, liaison with clients, petty cash

GAZANKULU DEVELOPMENT CORPORATION LIMITED – ± MARCH – APRIL 1991 – TZANEEN

POST HELD :  Receptionist/Girl Friday (TEMP)

BASIL ELK REAL ESTATE –  ± FEBRUARY 1991 – POLOKWANE (PIETERSBURG)

POST HELD : Receptionist (TEMP)

PRIMARY TASKS : Typing, filing, faxing, liaison with clients, switchboard, petty cash, reception, appointments 

O’CONNELL, MANTHÉ & PARTNERS INCORPORATED – DECEMBER 1990 – POLOKWANE

POST HELD :  Typist/Secretary (TEMP)

PRIMARY TASKS  :  Typing, answering calls and re-directing, filing, faxing, opening of new files, handling queries and re-directing to correct departments 

LAMBRECTHS & VAN DYK LOSS ADJUSTERS – APRIL – NOVEMBER 1990 – POLOKWANE

POST HELD :  Receptionist

PRIMARY TASKS : Handling and re-directing incoming calls where necessary, liaison with clients, updating claims details, Handling of Claims queries, stationery, faxing, Some Dictaphone typing, filing, opening new claims files and re-directing to correct departments 

SA EAGLE INSURANCE CO. LTD – FEBRUARY – MARCH 1990 – POLOKWANE

POST HELD : Receptionist

PRIMARY TASKS : Incoming calls and re-directs, post, filing, faxing, stationery, typing, client liaison, sending messages via telex 

AR MENZIES LOSS ADJUSTERS – MAY – DECEMBER 1989 – POLOKWANE

POST HELD : Receptionist

PRIMARY TASKS : Handling and re-directing incoming calls where necessary, liaison with clients, updating claims details, Handling of Claims queries, stationery, faxing, Dictaphone typing, filing, opening new claims files and re-directing to correct departments

FIRST NATIONAL BANK – JANUARY – MAY 1989 – POLOKWANE

POST HELD :  Clerk

PRIMARY TASKS : Looking up clients on Micro-fish system, opening files, helping out at enquiries 

References are available on request.