
Colette DuBose
Admin Assistant/Customer Service Representative
- Profile Created:
- 5 years ago
Candidate Description
Colette DuBose
Phone: 203-683-8438 | Email: Colettedubose@gmail.com
OBJECTIVE
Seeking a career where I am able utilize my knowledge and interpersonal communication skills to contribute to the overall success of the organization.
SUMMARY OF QUALIFICATIONS
● Exceptional skills in providing professional and quality service to customers
● Possess excellent communication and interpersonal skills
● Highly reliable self-starter; ability to manage multiple priorities at one time
● Proven competence in working with others to collectively achieve a common goal
● Demonstrated ability to learn quickly and adapt to new environments
PROFESSIONAL EXPERIENCE
01/2019- 11/2019 INTERNATIONAL ROBOTICS INC. – Stamford, CT
Personal Assistant
Responsible for scheduling meetings, making travel arrangements, typing memos, reports, and other documents, developing presentations, answering phones, and training other office staff. Driving the company vehicle(s) to run errands for the office, and the Vice President personal items.
04/2017- 11/2018 TUCKER INDUSTRIAL SOLUTIONS- Tucker, GA
Sales & Marketing Manager
Responsible for planning and implementing sales, and marketing strategies for both short and long term goals. My objective was to target existing and new clients/customers by communicating personally or through subordinates.
04/2016- 03/2017 PENSKE AUTOMOTIVE (Contract)- Duluth, GA
File Clerk/ Office Assistant
Responsible for retrieving stored documents accurately, re-file documents accurately, audit car deals/storage units on a monthly basis, and other tasks as assigned.
10/2015 03/2016 MASTER BRAND CABINETS (Contract) Norcross, GA
Customer Service Representative
Operated the switch board and assisted superintendents and directed callers. Assist other teammates with emails and services needed. Performed office duties including receiving, sorting and delivery of emails, scheduling services, and arranging for all service to be complete in a timely fashion to close the home(s).
10/2013 06/2015 STERLING ONLINE PROCESSING LLC Atlanta, GA
Call Center/ Customer Service
Provide excellent customer service to customers. Reviewed and researched customer orders and advise customers of products that may benefit them. Stay up to date on all changes, developments and enhancements for all systems, products, and upgrades. Answers inbound calls from customers. Update account information and complete accurate documentation.
EDUCATION
8/2009 5/2011 Lincoln College of New England Southington, CT, Communications- Associates Degree
8/2008 6/2009 Albertus Magnus College New Haven, CT, General Studies
9/2007 6/2008 Warren Harding High School Bridgeport, CT, Advance Placement English-High School Diploma
9/2004 6/2007 Bullard Havens Technical High School – Bridgeport, CT, General Studies & Culinary Arts
Computer Skills:
Microsoft Office (Access, Excel, Word, Outlook, Power Point), QuickBooks, Spread Sheets
References available upon request