Caitlin McGuire, BA 

caitlinmcguire15@gmail.com 

Objective
Currently holding full-time job as medical administrative assistant; available for part-time virtual assistant jobs including data entry, medical records, transcribing and more.

Education
          University of Missouri of Kansas City, Kansas City, MO 2010-2013

               Bachelors of Arts, magna cum laude, Music, Psychology minor

               GPA: 3.8                    

          Emporia State University, Emporia, KS 2008-2010

               Field of Study: Music Education

               GPA: 3.9                   

Employment Experience
Sabates Eye Centers

11261 Nall, Overland Park, KS 66211

Ophthalmic Technician 10/13-present

·         Patient Care: Screen patients prior to visit with doctor, record all medical and ocular history, perform any additional testing, ensure understanding and compliance of treatment of ocular diseases.

·         Clinical Administration: Assist physicians as well as patients in maintaining accurate electronic health records, adhere to HIPPA privacy laws, monitor daily and monthly schedules for 2+ physicians, drafting and creating professional letters and emails as well as PowerPoint and Word documents for clinical purposes.

·         Team Leader: Schedule and organize fellow technicians in four locations, be available to lead specified training courses, complete all daily tasks for each ophthalmologist in clinic.

·         Training: Educate new technicians on clinical protocol, teach ways of understanding general medical knowledge, challenge employees to become certified through work-provided course.

America’s Best Contacts and Eyeglasses

13900 E. US 40, Independence, MO 64055

Assistant Manager 09/10 – 09/13

·         Supervisor and Team Leader: Oversee a team of 6-8 employees throughout daily business. Schedule and carry out monthly meetings to discuss store goals, quotas and growth opportunities. Completing opening and closing duties of store such as bank deposits, reconciling cash drawers, and end-of-day billing reports.

·         Training: Instructing employees on operation of scheduling system, completing point-of-sale reports, and obtaining verification of insurance benefits. Training of opticians, contact lens technicians, and visual acuity technicians in job duties and requirements.

·         Ensuring Quality Customer Service: Monitoring overall customer experience as well as providing staff feed-back on how to increase customer satisfaction.

·         Conducting Interviews and Hiring Staff: Manage incoming applications, conducting interviews and completion of new-hire paperwork/training.

Living Water United Methodist Church

Music Leader 01/10-present

Schedule and Conduct Rehearsals: Planning and conducting weekly rehearsals of new material every Sunday.
Plan and Carry Out Special Events: Aiding church leaders in arranging and completing charity concerts, fundraisers and other community events.
Assist with Volunteering and Out-Reach Programs: Creating networks of organizations and community members to reach out to the sick, underprivileged, and homeless.

      Leadership/Honors

 Presidential Academic Scholarship, University of Missouri – KC

Talent Scholarship (Voice), University of Missouri – KC

Secretary of National Music Therapy Student Organization, University of Missouri – KC

Dean’s List Honor Roll, Emporia State University

Presidential Academic Scholarship, Emporia State University

Kansas Honor Scholar

   Volunteer Experience

 Jamaica Field Service Project, June 2012

Member of ServeKC, participate in several outreach programs

Habitat for Humanity, Kansas City 2013-present