
Ayana T Thorne
Experienced Virtual Assistant
- Profile Created:
- 5 years ago
Candidate Description
Qualifications Summary
· 12+ years of administrative experience reporting to a CEO and other top executives.
· Successful working in fast paced environments; thrives in a team setting and working independently.
· Proficient user of MS Office (Word, Excel, PowerPoint, and Outlook), accurate general bookkeeping, proficient use of Business English, and top-notch organizational credentials.
· Experience handling patient/client HIPPA information, insurance terminology and general patient care.
Professional Experience
Executive Assistant to Founder 2014 – Present | Sensual Mystiq | Asheville, NC
Manage day to day operations including but not limited to:
· Inventory
· Client Orders
· Maintain online store and blog websites.
· Create and maintain sales and budgeting spreadsheets.
· Cultivate business opportunities with current and potential clients.
· Oversee all calls, email accounts, calendars, and client membership accounts.
· Prepare and distribute all internal and external correspondence.
· Organize travel arrangements, meetings, special events, on/off line sales and promotions.
· Vendors and client liaison.
Director of Administrative Services, 2009 to 2014 | J. Peat & Associates | Lynbrook, NY (Virtual as of 03/01/2013)
Project Manager, 2006 to 2009 | J. Peat & Associates | Lynbrook, NY
· Client management and conflict resolution.
· Enhanced communication between Insurance and Administrative Services departments, fostering a sense of teamwork and collaboration.
· Negotiated employee benefit plan designs and pricing agreements with clients and/or brokers
· Daily management of multiple bank accounts: processing online banking transactions, accounts receivables/payables, signor for client reimbursement payments and client billing.
· Supervised Accounting and Administrative Services departments ensuring daily and ongoing tasks were completed efficiently and deadlines were adhered to.
· Conducted client implementation meetings.
Executive Assistant to President, 2000 to 2006 | Al-Mac Mortgage Corp. | Valley Stream, NY
· Processed client loan applications and maintained excellent client relations.
· Handled accounts receivables/payables, prepared bank deposits, controlled inventory, and maintained equipment and technology.
· Facilitated weekly team meetings and delegated responsibilities to meet and/or exceed President’s expectations.
· Implemented efficient record keeping procedures and filing systems.
Education & Training
Herbalism Certification| Sage Mountain | Online Courses| 2012 – 2014
Journalism, GPA 3.4 | University of Maryland University College | Online Courses | 2002– 2005