Ayana T Thorne

Experienced Virtual Assistant

  • Profile Created:
  • 5 years ago

Candidate Description

Qualifications Summary

 

·         12+ years of administrative experience reporting to a CEO and other top executives.

·         Successful working in fast paced environments; thrives in a team setting and working independently.

·         Proficient user of MS Office (Word, Excel, PowerPoint, and Outlook), accurate general bookkeeping, proficient use of Business English, and top-notch organizational credentials.

·         Experience handling patient/client HIPPA information, insurance terminology and general patient care.

Professional Experience

 

Executive Assistant to Founder 2014 – Present | Sensual Mystiq | Asheville, NC

Manage day to day operations including but not limited to:

 

·         Inventory

·         Client Orders

·         Maintain online store and blog websites.

·         Create and maintain sales and budgeting spreadsheets.

·         Cultivate business opportunities with current and potential clients.

·         Oversee all calls, email accounts, calendars, and client membership accounts.

·         Prepare and distribute all internal and external correspondence.

·         Organize travel arrangements, meetings, special events, on/off line sales and promotions.

·         Vendors and client liaison.

 

Director of Administrative Services, 2009 to 2014 | J. Peat & Associates | Lynbrook, NY (Virtual as of 03/01/2013)

Project Manager, 2006 to 2009 | J. Peat & Associates | Lynbrook, NY

·         Client management and conflict resolution.

·         Enhanced communication between Insurance and Administrative Services departments, fostering a sense of teamwork and collaboration.

·         Negotiated employee benefit plan designs and pricing agreements with clients and/or brokers

·         Daily management of multiple bank accounts: processing online banking transactions, accounts receivables/payables, signor for client reimbursement payments and client billing.

·         Supervised Accounting and Administrative Services departments ensuring daily and ongoing tasks were completed efficiently and deadlines were adhered to.

·         Conducted client implementation meetings.

 

Executive Assistant to President, 2000 to 2006 | Al-Mac Mortgage Corp. | Valley Stream, NY

·         Processed client loan applications and maintained excellent client relations.

·         Handled accounts receivables/payables, prepared bank deposits, controlled inventory, and maintained equipment and technology.

·         Facilitated weekly team meetings and delegated responsibilities to meet and/or exceed President’s expectations.

·         Implemented efficient record keeping procedures and filing systems.

 

Education & Training

Herbalism Certification| Sage Mountain | Online Courses| 2012 – 2014

Journalism, GPA 3.4 | University of Maryland University College | Online Courses | 2002– 2005

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