Ashleigh Blanchard 
10145 W Holt St. Boise, ID 83704 
208-919-9931• ashleighb84@msn.com 
Server 
PROFESSIONAL SUMMARY 
 
High Energy with Poise 
Able to Exceed Sale Goals  
Accurate Typing Skills 
Organized Time Management Skills 
In-bound Phone Customer Service  
In person customer service experience 
Cash Register Experience  
Team and Goal Oriented  
Explain procedures and policies clearly 
Data Entry Skill  
Ability to multi-task               
Use many programs on the computer at once  
EDUCATION 
BBA, Entrepreneur, Boise State University, Boise, Idaho (Currently working on) 
AAS, Early Childhood Development, College of Western Idaho, Boise, Idaho (Currently working on) 
COMMUNITY SERVICE 
Every week for 6 months at the Idaho State Veterans Home, I helped men and women during eating hours, various tasks.  
PROFESSIONAL EXPERIENCE 
Telanswer• Dispatcher •June 2016- Current 
Call Center- A dispatching company who works with various clientel relaying calls. 
Dispatcher 
Dispatcher- Attend and graduate from a 3 week training course with a side by side trainer. Offered client support for callers calling with a need. Worked with Co-workers to help get a message to a client smoothly. Followed directions as instructed. Performed data entry. 
 
Worked with confidential client information. 
Data entry 
Flexible with hours 
Teletech • Work From Home •December 2014- January 2016 
Call Center- A popular company who offers weight loss solution various ways. 
Customer Service Agent 
In Bound Customer Service Agent- Attend and graduate from a 6 week training course. Offered customer support for new and current member accounts. Helped with navigating website or cell phones with app or website, updated billing information, encouraged members to keep account. Performed data entry for prospective and current customers. 
 
Worked with confidential customer information. 
Data entry 
Flexible with hours 
Intelesure • Meridian, Idaho • February 2014-May 2014 
Call Center- A company to help enroll people for alternative power supplier. 
Enrollment Specialist  
In Bound Customer Service Agent- Attend and graduate from a 1 week training course. Offered customer support for enrolling accounts along with order verification. Performed data entry for prospective and current customers. 
 
Worked with confidential customer information. 
Data entry 
Flexible with hours 
Proservice LLC • Meridian, Idaho • 2013-2014 
Call Center- a Company to serve people with artificial Christmas tree’s.  
Customer Service Agent 
In Bound Customer Service Agent- Attend and graduate from a 1 week training course. Offered customer support for placing orders, shipping and tracking information, order verification. Performed data entry for prospective and current customers. 
 
Worked with confidential customer information. 
Always open with flexible hours 
Connexions Fulfillment Agency • Boise, Idaho • 2008-2009 
Travel Agency –A contracted company to serve different credit card companies to redeem their points earned on various credit cards for travel services. 
Leisure Agent 
Booking Travel- Learn the skills to become a travel counselor, while providing clerical and general support to the team. 
Consistently maintained quality positive feedback of 95%  
Attended Training to expand my skill. 
Works with confidential customer information 
Teleperformance USA • Boise, Idaho • 2006-2008 
Call Center– Transforming Passion into Excellence, teamwork wins; they work for people and how to put commitments into practice. It also inspires to learn, teach, and grow as an individual. Their best partnership is your business is our business, how to achieve outstanding customer service, and deliver promises. 
Customer Service Agent 
In Bound Customer Service Agent – Attend and graduate from an 8 week training course and thorough testing. Offer customer support for orders placed, Shipping and Tracking Information, Order verification. Performed data entry for current and prospective customers. 
Employee of the Month Award  
Training constantly because of new devices. 
Enrolling the most customers into Auto pay