Remote Roadside Assistance Customer Service

Full Time Remote Jobs / Part Time Remote Jobs / Virtual Assistant Jobs

What you’ll be doing:

• Providing support to customers, service providers, and partners through outbound calls.
• Negotiating agreeable service rates for services rendered.
• Helping to guarantee a smooth and empathetic customer experience.
• Gathering & verifying all information with the Customer.
• Document all issues, resolution, and follow up actions
• Accurately and efficiently resolve customer inquiries on the first contact

What to expect:

When servicing this opportunity, you can expect to answer inbound calls from individuals who are seeking roadside assistance for vehicles that:
• Will not start
• Have stopped working
• Have keys locked inside
• Have a flat tire(s)
• Ran out of gas
• Were in an accident




What it takes to succeed:

To be truly successful while providing roadside assistance work on the Arise® Platform, you should:
• Demonstrate outstanding problem-solving and listening skills.
• Display patience and empathy, and manage stress while providing roadside assistance work.
• Demonstrate skilled and efficient writing and verbal communication.
• Provide knowledgeable, friendly, and eloquent customer service.
• Understand how to navigate and efficiently use various system tools.

About Arise

The Arise® Platform is the leading work-from-home resource for people looking to do remote gig work – with customer support opportunities available in the United States, Canada, the United Kingdom and now Jamaica!

Learn More

VOT virtual assistants are invited to apply on employer’s website.




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