Virtual Reservation Agents, $20/hr

Full time Part time in Call Center Agents , in Customer Service , in Sales , in Travel & Hospitality
  • Post Date: January 7, 2025
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Job Description

Full and part time, $20/hr. Work from home. Corporate Reservation Agent positions available for enthusiastic, customer service oriented, computer skilled individuals interested in working with corporate executives.

These positions are a contracted, home based positions and will require a computer with stable internet service. Outstanding computer skills required. 





Duties:

* Offers options and details of services by providing information regarding travel options, hotel and restaurant availability, conference rooms types, upgrade options, promotions, packages, amenities, services, amenities, and activities. 

* Provides information about rental cars, train tickets, bus transfers and other transportation options. 

* Establishes reservations by obtaining and entering guest information in reservations system; obtaining proof of payment information from corporate travel offices.

* Confirms reservations by reviewing information.

* Maintains and improves quality results by adhering to company standards and company guidelines.

****COVID19 training will be required which covers travel regulations and options due to the pandemic. This training is online/remote and will take 5 business days to complete. You will be paid while in training*****

You will also complete travel reservations training for our system via live video with our training team. This training will be completed in 5 business days.

You must successfully complete training to begin working.

Skills/Qualifications:

Documentation Skills, Listening Skills, Phone Skills, Verbal Communication, Data Entry Skills, Customer Focus, Customer Service, People Skills, Professionalism, Attention to Detail, Computer Use Skills

Home Based:

All U.S. home based locations will be considered. U.S. residency is required as a condition of employment.

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