$20 per hour and up. Paid bi weekly, direct deposit. This is a long term opportunity with full benefits.

Duties: Moderators are the voice of the company. You will need the ability to personally connect with the customers to humanize games, increase user retention, build product loyalty, and provide feedback to many internal departments and community channels.

Responsibilities:  Build the Community – nurturing the core users and newer users alike. Gather/communicate information from players regarding bugs/glitches within the game. Create reports that include information gleaned from player discussions. Some reports will be regular and some will be ad hoc. Uphold Terms of Service and Rules of Conduct. Be an expert about social gaming and about your assigned game or shift specifically.
Positions may include weekend/holiday work.

Required Skills: Experienced in customer service. Ability to interact online. Ability to complete online training (conducted via video). Ability to juggle and multitask several priorities at once and answer to more than one client (the players, the game team) Must be able to appropriately articulate and represent community sentiment through reports. Must be a team player! Ability to gage importance of various community issues. Must have a service and helpful mentality. Ability to work for and with a wide variety of personalities. Applicants need to be technically savvy and know your way around social media outlets.

Must be available to work 40 hours per week. Ability to work from home from anywhere in the US or US territory.