Remote Schedulers for Cleaning Crews, $18/hr

Full time Part time in Customer Service , in Virtual Agents
  • Post Date: February 27, 2021
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Job Description

3 openings, $18 per hour, 40 hours per week for at least 30 days, possibility of long term projects through August. Will also consider part time virtual assistants who can work a flexible schedule of at least 20 hours per week.

National commercial and residential cleaning service with locations all across the United States has IMMEDIATE need for remote schedulers to work online and over the phone to assistant customers with our services.





Responsibilities
  • Provide basic information about our services, procedures, pricing, and calendar availability to new customers who have general inquiries
  • Create proposals based on customer needs and forward via email attachment.
  • Learn about cleaning products we use including specifics regarding ingredients.
  • Understand our specials, and maintain working knowledge of our products, services and promotions. Upsell when appropriate.
  • Document all customer information, communications and sales in various organizational systems by logging in to our website customer management system and calendar database
  • Scheduling and dispatching of crews
Qualifications
  • Superior customer service skills
  • Excellent communication skills and high attention to detail
  • Ability to manage your time from a home office and multi-task in a fast-paced virtual environment
  • Proficiency in Microsoft Word and Excel
  • Professional home office setup including a wired telephone line and internet access (wired phone can be installed AFTER you are hired)
  • Confident and positive phone presence
  • Must be able to begin working ASAP

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