Customer Service Coordinator for Nationwide Virus Testing Sites, $16.50/hr
Full time Part time posted 2 weeks ago in Call Center Agents , in Customer Service , in Medical Office , in Virtual Agents FavoritesJob Description
(2) Shifts: Monday- Friday 8 am – 4:30 pm and Tuesday- Saturday 8 am- 2 pm / or Monday- Friday 4:30 pm – Midnight and Tuesday- Saturday 2 pm- 8 pm
Seeking Customer Service Coordinators to work online (remote/home-based) for COVID-19 testing sites across the country.
Promotes a high level of customer satisfaction during patient interactions, requiring knowledge of departmental and corporate policies and procedures. Maintains accurate and timely billing information, processes appointments, and daily reconciles charge and payment entries and bank deposit. Incumbents are subject to overtime and callback as required. Performs other duties as assigned.
QUALIFICATIONS
Skill in communicating clearly and effectively using standard English in written, oral and verbal format to achieve high productivity and efficiency. Skill to write legibly and record information accurately as necessary to perform job duties. Must be able to provide accurate and fast data entry.
Type 30 wpm, 10 key experience helpful.
Excellent customer relations skills.
Basic knowledge of Windows applications.
Current knowledge of medical terminology and/or the basics of the COVID-19 pandemic helpful.
Must apply by deadline for consideration. Immediate hire.
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