Remote Education Assistants, $21/hr
Flexible Full time Part time posted 3 days ago in Customer Service , in Education , in Virtual Agents FavoritesJob Description
Got a knack for showing off your smile in a phone call? Multiple openings to work remote from home, $17-$21/hr per hour, full and part time.
We are seeking Remote Education Representatives to work remotely from any location in the United States while supporting students and parents during the upcoming school year.
COMPENSATION
Full-time and Part-time positions available at competitive starting pay. Both full and part time jobs start at $17/hour during training. Training lasts 3 weeks and will be completed online in our virtual classroom and training program. After training, you will earn $21/hr
After training, you will be assigned to a region where you will provide administrative and customer support to K-12 students and parents who are navigating online learning.
We require excellent written and oral communication for real-time customer conversations.
Example Full-Time Work Work:
Tuesday: [7 AM – 3 PM ] OR [3 PM – 10 PM]
Wednesday: [7 AM – 3 PM ] OR [3 PM – 10 PM]
Thursday: [1 AM – 7 AM ] OR [7 AM – 3 PM]
Friday: [1 AM – 7 AM ] OR [7 AM – 3 PM]
Saturday or Sunday: [1 AM – 7 AM ] or [7 AM – 3 PM] or [3 PM – 10 PM]
*part time employees will be scheduled for 3 shifts*
Your Duties Include:
- Assisting customers via chat, text, email, social media and phone.
- You will go above and beyond to help every customers.
- You’ll work on a laptop to monitor a variety of inboxes where our customers reach out to us.
- You will take customer calls and reach out to them via phone or text at their request and when necessary.
- You will communicate with the local school district, teachers, schools and state education representatives.
- You’ll monitor delivery of education, online learning, student progress etc to ensure that school year is a success.
- You’ll work with our system to manage special requests, technical issues, and assignment uploads for instructors.
- You’ll prepare and mail letters, guidebooks, and other administrative needs.
What’s Expected:
Laptop and stable Internet
Incredible text-based communications skills
Excellent customer service skills (we will be looking for customer service experience on your VA website and profile.)
Interest in K-12 education.
We are only considering VOT virtual assistants with an active and updated profile at this time
Must be able to begin our upcoming remote training classroom and begin working within the next 2-4 weeks.
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How To Apply
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