Remote Program Assistants: Multiple openings, $17.50/hr

Contract Flexible Full time Part time in Customer Service , in Data Entry & Word , in Recruiting & Staffing , in Research
  • Post Date: November 5, 2024
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Job Description

Work From Anywhere, flexible hours. $17.50/hour – five openings, full or part time plus overtime if you’re interested. Longterm temporary assignment lasting 12-18 months depending on our project needs.

Program Success Specialists Needed, Immediate Hire:

We are a remote entrepreneurial company focusing on medical research. We’re searching for 5 Remote Program Assistants to help our team of professional who are working with the medical community.

If you’re looking for a position where you can set your own hours, work remotely from home or anywhere in the world, and help medical research succeed, then please read on. 

Our research works with new medications, new medical devices and new treatments developed through clinical research.

To make the program a success, we need more professionals and patients to participate in these trial studies. Our company, recruits the doctors, hospitals, experts, clinics, patients and volunteers for clinical trials. 





We’re looking for Virtual Assistants To Perform: 

Clerical and Administrative Tasks — You will assist our new program participants through the onboarding process. This will include helping new members understand the program, access documents, and become familiar with the calendars. You will create and prepare documents, create slideshows, create and maintain calendars, design flyers, create letters and memos, handle email newsletters, and mail on boarding packages. We’re looking for virtual assistants who not only know how to perform desktop publishing duties but also loves to educate and provide customer service.

Customer Service — You will be a source of answers and assistants for a variety of clients, customers, program participants, clinics, researchers and others. You must enjoy helping a wide range of people and be comfortable working with them. You’ll be responsible for growing long-term relationships with some of our most important clients and win more repeat and referral business. This will entail conducting success calls, addressing any concerns, putting together packages to help answer their questions, and more.

Online Learning — You’ll need to rapidly develop a thorough understanding of our industry, our service, and medical terminology. You will do this by completing our online training program. (You will be paid the regular rate while in training).  

What’s in it for you:

Mostly set your own hours: We don’t have set working hours. We don’t micromanage or babysit. You’ll work from home and set your own hours – however you’ll need to respond to clients and customers during business hours IN THEIR LOCATION! (This might involve working at odd times if the customer or clinic is located outside of the United States and in different time zones.) 

Work from home: Our team is remote (we communicate via Zoom, Basecamp and other video conferencing software). We set our own hours based on what works for us and our clients. As long as you have a good internet connection you can work from wherever in the world you choose.

Work up to 50 hours per week — We offer $17.50/hr + a $500 bonus at the end of the project. 

We are looking for:

Virtual Assistants who excel at communication— you need be excellent at communicating over the phone as this will be your primary way of interacting with our clients. This means that you are articulate and a very good listener. If you’re not comfortable spending most of your time on the phone speaking to our clients everyday, this position is not for you.

Virtual Assistants who can create documents — you’ll need to rapidly develop charts, reports, spreadsheets, memos, brochures, letters, and more. Turn-around time must be quick and the document must be accurate. 

Virtual Assistants who are highly organized— you’ll be held accountable for onboarding multiple clients at a time. You will also need to conduct feedback calls at the end of the each round of recruitment. If you’re not highly organized and comfortable in a fast-paced environment then you’re not a good-fit for this role.

Virtual Assistants who are able to work some Australian and Japan business hours— most of our client are based in either in the US, Japan or Australia. You will need to work with some overlap between US, Japan and Australian business hours to conduct client calls.

Virtual Assistants who are looking for a full-time position— we’re experiencing growth and we need someone who can fully commit. Although we do offer part time hours, we prefer virtual assistants willing to work at least 38 hours per week or more.

Please apply as soon as possible. We are reviewing VA websites and resumes NOW and will hire our team within the next two weeks.

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