Job Description
3 openings, 1 full time, 2 part time. $18-$22 per hour.
We are a provider of digital Payment processing. As a Payment Data Entry Specialist you will utilize strong data entry and attention to detail skills to process payment requests for products. You will be required to achieve several key performance indicators in adherence of the production payment processing operations such as service levels, manual data entry quality error rate, productivity, quality, and response/resolution time. You will be required to foster strong relationships with both customers and internal teams while you work from your home office.
Duties include
- Enters customer payment level data from e-mailed forms.
- Enters data in accordance with data entry timelines. Adheres to data entry productivity standards.
- Ensures that all required payment information, to be data entered in internal data systems, is complete. Updates existing data as required.
- Reviewing data for deficiencies or errors, correcting any incompatibilities and checking output
- Comply with data integrity and security policies
- Strong ability to communicate with team and management both written and verbally.
What You’ll Bring to the Team:
- 2+ years of recent data entry experience
- Excellent word processing/data entry accuracy with a solid understanding of Microsoft Office
- Demonstrate computer skills including word processing, spreadsheets, and databases systems.
- Demonstrates ability to manage data confidentiality and follow security practices
- Proven ability to build strong customer relationships and navigate difficult interactions/escalations
- Ability to independently deal with high-volume workload; flexibility and professional attitude in performing a variety of duties with shifting demands and priorities; excellent organizational skills.
- Strong work ethic with a positive, team player mentality
- Excellent knowledge of correct spelling, grammar and punctuation
- Remarkable interpersonal, verbal, and written communication skills
- Acceptable home office arrangement with a modern computer, internet access, mobile phone, printer, fax service, voicemail, and video conference capabilities.
What You’ll Get:
- Competitive salary, stock options and 401(k) for full time employees only.
- Flexible schedule for part time staff
- 100% remote work from home
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