
Online Assistants, $17.25/hr
Part time posted 2 days ago in Executive , in Social Media , in Web Design & Development FavoritesJob Description
8 openings, part time. $17.25/hr. Set schedule – choose from day, evening or weekend shifts. These positions will resolve customer service requests using modern contact center technology and customer experience strategy. Use live-chat, social media, email, knowledge base, forum, and phones to improve customer satisfaction.
Online Assistants are responsible for the following tasks:
- Consistently service customers, providing efficient resolutions
- Use problem solving ability to resolve technical/mechanical issues
- Expand your product and service knowledge daily
- Professionally build and support existing client relationships
- Escalate customer dissatisfaction to managerial team
- Utilize systems and technology to resolve initial interactions
We are looking for Assistants who have:
- High school diploma or equivalent
- Must have the ability to learn customer service software applications
- Must be proficient with basic PC skills and software including Office/Excel, Google Docs, Dropbox, Messenger and SKYPE
- Ability to multi-task in a fast paced environment from your home office
- Minimum 18 years of age
- Must be able to begin working AS SOON AS POSSIBLE
We offer
- Competitive Starting Compensation
- Weekly Bonus Opportunity, Daily Contest Payouts
- Weekly Pay Cycles
- Paid Time-Off, Paid Holidays
- Company Debit Card (With Daily Cash Uploads)
- Regular Raises and Career Progression
- Flexible Scheduling Options
- Advancement Opportunity and Ongoing Training
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