PART TIME OPENINGS. Work from home with apparel company. We are GROWING and in need of  high energy individuals to join our customer service team. The ideal candidates will be an outdoor enthusiast and familiar with the retail apparel industry.

POSITION SUMMARY: The Apparel Assistants are responsible for assisting the customer service department with all customer service needs including; customer inquiries, web order support, order placement, order tracking and product website updates.

Essential Duties & Responsibilities

• Provide superior customer service by answering customer emails, phone calls, live chats, and messages received through the online portal. Ensure questions, concerns, and issues are quickly resolved and handled to the customer’s satisfaction
• Manage B2B seller portal to ensure incoming orders are quickly assigned to auto centers and are fulfilled within required timeframes
• Facilitate customer returns in a centralized return center to receive returned product into inventory
• Support administrative activities related to auto center operations

MINIMUM QUALIFICATIONS

• Must have a current high speed internet connection, with a modern, up to date PC or Mac.
• Must have a current quiet, separated area of the home dedicated solely to work.
• Ability to provide superior customer service. Prior experience in working in customer service role is highly preferred
• Communicates clearly, pleasantly, and politely to customers on the phone; excellent written and organizational skills
• Ability to handle multiple requests at once
• Highly organized, Highly dependable and trustworthy

At this time, we are only hiring part time Assistants. These positions are 100% remote and all training is online. 

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