CAREER OBJECTIVE

A part time or full time position with a growing company which can utilize my customer service experience, exceptional communication skills, organizational skills, fast learning ability, and strong work ethic.

PROFESSIONAL EXPERIENCE

Poli Mortgage Group, Bridgeville, PA
Loan Originator, May 2013 – September 2013

· Inform prospective and existing customers of programs, rates, policies, underwriting requirements, and
loan procedures.
· Analyze detailed financial and credit data, matching customer needs with an appropriate loan program
and level of risk.
· Receive customer applications, quote the rate and points, and complete follow-up activities with the
registration lock-in.

AIReS Mortgage Solutions, Pittsburgh, PA
Home Mortgage Consultant, Apr 2012 – Jan 2013

· Originate high quality loans which meet guidelines while providing excellent customer service.
· Inform prospective and existing customers of programs, rates, policies, underwriting requirements, and
loan procedures.
· Analyze detailed financial and credit data, matching customer needs with an appropriate loan program
and level of risk.
· Receive customer applications, quote the rate and points, and complete follow-up activities with the
registration lock-in.

Eastern Savings Bank, Pittsburgh, PA
Senior Loan Processor, Jul 2005 – Aug 2011

· Provide exceptional customer service to borrowers, loan officers, and brokers; as well as third party
vendors.
· Review appraisals, BPO’s, title commitments, flood certifications, credit reports and any other third
party documentation and services necessary to facilitate underwriting, and ultimately, closing of a loan.
· Process and initially underwrite potential conforming and non-conforming loans.
· Conduct borrower interviews for retention and modification purposes.
· Perform internal audits, as necessary in order to ensure compliance.

Washington Mutual Bank, Pittsburgh, PA
Senior Loan Coordinator, Mar 2001 – Jan 2005

· Carried a running pipeline of approximately 70 loans.
· Processed and validated conventional and government loans in accordance with investment
requirements.
· Performed internal audits, as necessary.
EDUCATION

S.A.F.E. Mortgage License
NMLS ID # 911444, 2012

Mortgage Loan Originator License
State of Pennsylvania, License # 41901

University of Pittsburgh, Pittsburgh, PA
90 credits towards a B.A. in Cognitive Psychology, 2004

PROFESSIONAL REFERENCES

Michael Farner, Account Executive, Relocation at Quicken Loans
(P) 724-747-4083

Dean Kolocouris, Assistant VP, Eastern Savings Bank
(P) 412-606-7271

PERSONAL REFERENCES
Molly Miller, Tax Consultant, Ryan LLC
(P) 724-816-5093

Laurie MacBeth Harlan, Senior Loan Processor, PNC Bank
(P) 412-400-3115