We are a digital lifestyle website and electronic magazine. We are hiring full-time, U.S.-based live-chat agents and part time Content Providers. $15-$20 an hour work remotely from home

We are only accepting U.S. applicants for this position.

Job Details

• Location: Work remotely from your home office or anywhere you’ll have an interruption-free environment with a reliable internet connection. You may be based anywhere in the U.S.; however, your shift will occur during Mountain Time.
• Work environment: Reliable high-speed internet, your own computer and mobile phone, internet backup source in case of outage.
• CHAT AGENTS – Available shifts and compensation: Monday – Friday, 8am – 5pm Mountain Time, $15/hr
• CONTENT AGENTS – Work anytime, set your own schedule, $20/hr
• Benefits available for full time: 10 days PTO, 9 paid federal holidays, Health insurance stipend after a 30-day qualifying period

What You’ll Do

• CHAT AGENTS: Deliver world-class customer service via chat & email, Promptly greet website visitors via chat text box, Answer a wide variety of questions related to various industries, Assist customers with the use of a client’s product, website or service, Adhere to KPIs for response times, chat duration, online availability, and survey responses
• CONTENT AGENTS: Use internal communications software to interact with your teammates, management, and other departments, Assist team with a variety of client-related projects as needed, assist content providers with stories, articles and other data, make connections with content providers, research new content providers, edit and occasionally write brief descriptions of content stories for the web and social media.

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