Customer Success Manager – National Accounts
Full time posted 3 days ago in Call Center Agents , in Customer Service , in Management FavoritesJob Description
We are a fast-growing technology company that is revolutionizing the way companies manage their customers. Our best-in-class software platform helps your business grow faster by cutting churn, driving upsell, and fueling customer advocacy. With our product and evidence-based best practices, you’ll communicate with customers more effectively, anticipate risk proactively, and transform your company around your customers’ outcomes.
As a Customer Success Manager for National Accounts, you’ll be managing our clients accounts, providing customer support, research, and creating and providing reports.
Ideally 2+ years of experience in Customer Success, Account Management, Business Development, or another client-facing role is preferred.
Passion for technology and advanced skills with Excel, Power Point, calendar management, email, live chat, and video conferencing
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