QUALIFICATIONS

Over 15 years experience providing thorough and skillful multi-level support to executives and managers.

Offering:

▪  Expertise in cross functional teams.

▪ A Strong background of high level Project Management and Process Improvement, along with proficient Financial Services experience.

▪ Excellent written and verbal communication skills, ability to communicate effectively and work well with customers and other employees

▪ Analytical, organized, detail oriented and self-motivated

▪ Terrific work ethic accompanied by an ever positive, get-it-done attitude.

▪ Proficient with a multitude of various computer programs

▪ Able to comprehend complex issues, switch gears at a moment’s notice, multi-task and work well under pressure, along with manage multiple assignments & people.

▪ Work well in fast paced environments, able to exercise excellent reasonable independent judgment and discretion with minimal or no supervision

PROFESSIONAL EXPERIENCE

AMAZON

Executive Administrative Assistant IV

Provide sole EA support to 7 executives including General Manager, Senior Operations team of 5 and the Director of Amazon Logistics for North America. Coordinate all meetings and events for our Fulfillment Center Staff, logistics and headquarters VP’s.
Drive completion of key project deliverables across 13 departments; coordinate deadlines, expectations and provide follow through on all outstanding items. Compiled quarterly comprehensive logistics reports from internal Labor Tracking and Process Paths Management Database.
Large-scale event coordination and executive-level support for FUN Committee: Execution of company Labor Day Picnic and Christmas Celebration for 6,000 employees including catering and food, employee shift setup, traffic flow, event marketing and entertainment. Also part of new member selection committee.
Pioneered company’s Employee Recognition Program: Developed comprehensive business plan, budgeted and distributed rewards funds, designed graphics and stocked product merchandise, determined incentives and distribution, inventory tracking.
Strategic-partner engagement: Main contact for outside vendors throughout North America. Collaborate closely inter-department organization and involved with HR recruiting events.
Heavy calendar management and logistics for multiple persons including email account management and travel/schedule arrangements. Organize domestic and international meetings, summits, and trainings with consideration to those attending, time constraints and ensuring all schedules are in sync and proper documents or presentation materials are prepared. Prioritize and develop day-to-day schedules, create weekly agendas for team meetings and track all 1:1 meeting agendas.
Work within Oracle accounting framework to split financial transactions across 80 separate budgets at varying company level accounts.
 

PATHWAYS MANAGEMENT GROUP & OFY

Quality Assurance Administrator & Executive Assistant

Administrative liaison for QA Manager and team of 6 that serviced 36 Charter Schools throughout California.
Financial reporting: Processed all QA Staff needs, including but not limited to Time Sheets/Payroll, Travel Requisitions. Tracked and assessed all weekly billing from IT company.
Maintained integrity of all sensitive school data required by State of California. Managed Data Management Reports/Utilization Reports/ELT Reports after each state post. Monthly checks of invoices and plotting of all data. Set up all monthly state FTE reports, file checks and reports. Processed and communicated all state requirements to school staff. Performed all checks on immunizations and High School Exit Exams.
 

ALFC

Executive Assistant

Managed all volunteer recruiting and onboarding. Analyzed processes that could be more efficient and made recommendations for improvement. Provided a means of communication for all 85+ volunteers, maintained calendar events, event proposals, expense reports, set volunteer expectations, roles and responsibilities.
Developed standard protocols for both services conduct and volunteer guidelines, understanding and communicating operating procedures. Developed and maintained all training materials, documents and forms.
Optimized all administrative and operational functions to ensure the overall execution of weekly events and service activities including camping trips, feeding the homeless and Cancer/Leukemia Research Walks. Created and processed all departmental requisitions and budgets.

LeadersCorp Financial Inc.

Executive Assistant

Senior Processor for all financial services and EA to the President and Vice President of the company.
Increased overall numbers of loans closed in one month and broke company records within the first 3 months.
Successful oversight of license renewal for all various financial services.
Managed invoicing and billing processes. Maintained all ledgers, customer billing, handled any discrepancies associated with accounts, handled payments and collection accounts including but not limited to credit card payments, money wires, charge backs & maintaining daily system notations

 Arnel Management                                                                                                                                          

Executive Assistant/Co-Mgr
Supported all property management and information-management processes on location of over 25 residential properties. Played key role in increase of property occupancy and decrease in under-qualified applicants.
Spearheaded implementation of electronic reporting procedures to reduced time required to prepare and dispute leasing reports
Compiled and analyzed property numbers from occupancy, to rent control, maintenance and leasing.