$16/hr to start. $20 after training. We have 30 full and part time openings for virtual assistants located anywhere in the USA, Canada and Mexico We are a National service that includes a portfolio of products that protect digital lives and strategic partnerships. We are seeking individuals for immediate hiring that have a commitment to excellence, a desire to delight customers and want to be a member of a spirited team

Requirements/Duties & Responsibilities:

• Provide customer service via phone, live chat, text, email and social media

• Systemically think and act while effectively using conflict resolution skills in order to resolve our customers issues
• Can methodically identify and eliminate causes of issues, determine an effective plan based on probing questions
• Taking ownership when helping others, showing a deep desire to personally resolve issues
• Communication – effectively connecting with a diverse landscape of customers
• Actively listens by seeking first to deeply understand
• Using persuasiveness to effectively solve for short- and long-term issues
• Corresponding and using proper etiquette in a fast-moving business environment
• Displays deep conversational empathy that is meaningful while leveraging social awareness
• Leverage communication skills with a sincere desire to seek to understand
• Proficient with MS Office including Excel 

Required:

*** High School Diploma required
*** Have a quiet home office 

***Flexible work schedule including weekends and holidays

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