Job Description
Full and part time, $20/hr. Work from home. Corporate Reservation Agent positions available for enthusiastic, customer service oriented, computer skilled individuals interested in working with corporate executives.
These positions are a contracted, home based positions and will require a computer with stable internet service. Outstanding computer skills required.
Duties:
* Offers options and details of services by providing information regarding travel options, hotel and restaurant availability, conference rooms types, upgrade options, promotions, packages, amenities, services, amenities, and activities.
* Provides information about rental cars, train tickets, bus transfers and other transportation options.
* Establishes reservations by obtaining and entering guest information in reservations system; obtaining proof of payment information from corporate travel offices.
* Confirms reservations by reviewing information.
* Maintains and improves quality results by adhering to company standards and company guidelines.
****COVID19 training will be required which covers travel regulations and options due to the pandemic. This training is online/remote and will take 5 business days to complete. You will be paid while in training*****
You will also complete travel reservations training for our system via live video with our training team. This training will be completed in 5 business days.
You must successfully complete training to begin working.
Skills/Qualifications:
Documentation Skills, Listening Skills, Phone Skills, Verbal Communication, Data Entry Skills, Customer Focus, Customer Service, People Skills, Professionalism, Attention to Detail, Computer Use Skills
Home Based:
All U.S. home based locations will be considered. U.S. residency is required as a condition of employment.
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