Key responsibilities of the Patient Support Associates Under the direction of the online clinical supervisors, the Patient Support Associate will perform a wide variety of duties to provide clerical, call center, data collection and clinical support. Activities include admitting/ discharging patient files, census data, user communication updates, data collection and documentation. Assists in unit operational support tasks, works cooperatively with other disbursed team members and recognizes the importance of group goals. 

Education: High School diploma or equivalent

Other: Basic typing and computer skills. Basic knowledge of Microsoft Excel and Word programs. Excellent phone etiquette required. Must have excellent communication skills and guest relations expertise. Must be able to multi-task in a fast paced dynamic environment while maintaining attention to detail.

Preferred Experience: Previous healthcare, customer service or call center experience preferred. Basic knowledge of medical terminology preferred.

We offer day-one comprehensive health, vision and dental coverage, PTO, and employer-matched retirement funds, even to part-time employees. We’re proud to provide tuition reimbursement to help you grow and learn new skills. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We’re also collaborative and are not afraid to do a little extra to deliver excellent care – that’s just part of our commitment. If that sounds like a fit for you as well, we encourage you to apply.